I want to write and share a review about this store. I bought alcoholic beverages in the store. The seller sold a torn package, I began to pack the products and when the package began to be lifted from the counter, a cocktail bottle flew out of the hole, I asked to exchange the products because it was not my fault that it lost its presentation, to which the seller replied to me you will beat the bottles here and I will pay. I tried hard and hard to explain to the seller that this was not my fault, and demanded to replace the damaged bottle, our conversation lasted about 10 minutes, after which I asked for a book of complaints and suggestions, to which the seller said change the bottle, I will pay for it myself and will not be impoverished. I said well, you could have done it right away and not compromise.
Now I have heard rumors that allegedly the director of this store wants to somehow embarrass me in front of the whole Klimovichi))). Allegedly, he will post an entry on the Internet.
And now I turn to you, the store director: let's try it and see who will be right after that.
First of all, now I will come to your store anyway and leave a complaint in the book.
Secondly, I warn you if, without my consent, a publication is published somewhere on the Internet, etc., then I will be forced to go to court. If you want to find out who is right or wrong, let's try it.
Thirdly, learn the law on consumer rights and trade rules.
Fourth, teach sellers how to communicate with customers.
I can describe a lot of things about this store, but I won't, every consumer knows this store, so I look at reviews and one negative.
Repairs have probably not been done since the 80s. Unreasonably high prices and not very friendly staff. The only plus is that the store has everything you need.
The staff is not very friendly ... they probably think: what kind of salary is such a job ... in vain. the buyer has nothing to do with it, on the contrary, he tries to increase their salary with his purchases, but this is not a buying opportunity... and this is also the fault of the leadership of this organization... but no one cares about anything, since they receive their wages on a monthly basis... They also don't give a damn to the patrol agencies and local authorities, because they are not served there, and they don't care about the people...