We bought a phone for the child and an additional "protection +" guarantee for a year. After 8 months, a small crack appeared on the screen. We contacted the service department of the 5th element for insurance repairs. The phone was taken away, they said that the examination would take up to 2 months. The repair (to replace the screen) was delayed for 3 months. We had to call ourselves, it turned out that repairs were not possible. The service offered (under the terms of the same protection) a coupon in the amount of 70% of the cost of the product, which can be used to pay 70% of the cost of a new product. When asked for what reason repairs are not possible, they said that they do not have this information.
Outright deception and divorce for money with this "Protection+" insurance!!! No repairs, no phone, no money!
We bought a vertical vacuum cleaner with a 1-year warranty and took protection plus for 3 years. After 5 months, the fastening inside the tube at the joint was scrapped. Moreover, at the junction where the most load goes. The warranty is a failure, the protection plus a FAILURE. Although she is tending to repair the fur. breaks in any situation. So why am I saying that you don't expect a bigger divorce from the Fifth Element!! Don't get fooled by the plus Defense. And the prices are not always adequate, you can find cheaper ones in online stores. And there is no more desire to buy in this store with a strict guarantee and attitude towards the buyer.