A month ago, our family had a spontaneous purchase in your store. We have purchased 2 wonderful hamsters.
at first everything was fine, but now they have an unbearable life.
provided that the seller told us that the cage would be perfect for two guys, so she also said that they would not fight and everything would be fine.
It's been less than a month and our kids are fighting, biting each other. I have already consulted with people who understand this, to which they said that the cage is for a maximum of 1 hamster!!! now we will have to purchase either the 2nd or a much larger cell than we have, so that everyone has their own place.
This is an outrage!!! we trusted the seller's words that we had 2 hamsters that would fit together and that the cage would be perfect for two kids, but it turned out not to be so!!! It's very lucky that we woke up at night and noticed their fight! 150 BYN is just for throwing away!!! no one will get a cage like that, it turns out we can just throw it away!)
also about the filler: from personal experience, I know that hamsters buy sawdust, so she told us to buy a filler that is suitable for cats in general!!!! it's good that relatives have a cat and you can just give it to them.
we are very disappointed in the seller. because of her ignorance of the MINIMUM about the animals that are sold in your store, the lives of little friends can simply be ruined.
I fluctuated between 3 and 4 stars for a very long time, but still 4, because the store is really good
And sometimes they have promotions: buy 1 rat from 6 to 10 as a gift. It was in this action that I took part
I bought 2 wonderful rats (both girls) on 07/04/2024, and one of them gave birth to 6 no less wonderful rats a week after the purchase (07/10/2024)
On the same day, I came to the store to buy everything I needed and find out how. But the seller, instead of laughing with me (I did not come to make a scandal after all), as if she did me a favor by serving me, with the look of "that you came here at all." It is very unpleasant, because I go to this particular store, and until today I really liked it
We bought a baby rat on Monday evening. He was found to have fleas on Tuesday evening. Thank God we noticed this and quickly took him to the vet. Upon arrival at the store, I demanded a book of complaints, to which I was rudely answered, and also refused to provide it. There's nothing wrong with the rat now. I do not recommend this store, because they keep animals in improper conditions, are rude, and also sell expired food for animals.