Visiting this department is like a separate kind of Hell on earth.There are constant queues, only one ticket office is always open, although with so many visitors, you need at least three!The girls are trying, they work fast, but considering how many people there are, it's just not possible to cope. At the same time, you can top up the BNB bank card only through the cashier. The nearest branch is a few km away, which makes it impossible to visit it! If it were possible to put a zero, it would be, but it's only one.
change workers, they go on breaks of 40 + minutes, the break ended 15 minutes ago, the employee returned after it was over and sat down to eat and, judging by the sounds, to blunt into the phone, the service is disgusting + the whole corridor stinks of food. the service itself is also unrealistically slow, nowhere else does it take only time just to convert euros into dollars, until you wait for the queue to reach you and the girl at the checkout will figure out what she needs to do, the exchange rate will change
Every time, absolutely every time I come here, there is one ticket office, there is a queue of 15 people. The second ticket office does not want to work at any time.
If a person has a long operation at the checkout, everyone else just waits for half an hour. No kidding, half an hour per person
In any case, I do not recommend this bank, and in this place.
Kristina Mukharevskaya is also present as an employee of the bank. Outright rudeness, skips coupons, is rude.