We have been here more than once. Pools with clean water: there are with Jacuzzi, with artificial waves. There are pools with trampolines and slides for children. Sun beds with umbrellas, trestles in large numbers. Rescuers. Live music and vocals, animators for adults and children, contests, a varied menu in bars and restaurants. The rooms of the hotel have snow-white bed linen and towels, soap, shampoo, shower gel, toothbrushes and paste. There is a kettle, tea, water. Sunglasses and swimming accessories can be purchased at the reception. A very decent level!
I love this place
For many years we have been going only there
This is the case when it is beautiful, clean, and comfortable, and the service is awesome and the food is delicious
The hookah ruined everything last time…
I really love this place, but they took 21,000 for a hookah and it was not any word at all. They began to buy cheap tobacco and if they see that the client is resting well, they will charge you more than it costs!
First of all, the pros - everything in the rooms is great, the pool is also good.
Nice view, cozy.
Cons there is something constantly on the menu, a question to the chef (why is it being purchased incorrectly ?), they turn off the pool
At 21:30 and yell that they poured chemistry you can not swim, it is indicated that you can swim until 22. The service in the cafe is very long, they constantly forgot something. And for example, in a building where there is a hot pool, there is no additional bed linen, if a child spoils your bed linen in any way, then congratulations, you will not be given a new one)))
Excellent recreation center. We have been there as a family more than once. The rooms are spacious, the linen is clean. The pools are gorgeous.the cuisine is excellent for every taste.We went to the spa. The massage was amazing. Thank you so much to the owners for such a wonderful establishment!!!!
I thought for a long time how many stars to put, but I put it with a margin, in the hope that they would take note of all the shortcomings.
Of the advantages:
✔️New modern room
✔️A chic spa area. Especially the sauna with a swimming pool.
✔️Amazing pools, bar, music by the pool
✔️Delicious restaurant. Pizza is generally a delight.
Now there are disadvantages, which are also quite a few.
- we booked rooms 3 months before arrival, announced that we needed additional rooms.places for children, indicated the age of the children. We booked 3 rooms and an extra place in each. Everything was agreed upon by WhatsApp. We arrived and they tell us that they will not have extra space in one room, they have run out. Are you guys serious? You couldn't buy a cot in three months, knowing that three families with children were coming to you. But the most "wonderful" thing is that you still have to pay for an additional place) There is no extra space, but the money is in advance) They paid extra. Then it turned out that breakfast is not included in this surcharge. In the Whatsapp they wrote what is included, and at check-in, what is not included. Of course, there is no website where you can see the real prices. Only in words. By the way, each room cost us 15,000rubles per day. To understand that this is not a cheap hotel.
- breakfast. It's just a terrible nightmare. We travel a lot and this is the first time we have met such a terrible breakfast. Firstly, they carried it for a very long time every day. Secondly, it is cold. When asked why cold porridge, they replied that it was more useful this way. Fried eggs were served with half of a cherry tomato. Well, throw in another 1,000rubles to your 15,000 for the room and make great delicious breakfasts. And so it's a complete disappointment.
- The number. When we booked 3 months before arrival and announced that we needed 3 rooms and each with an additional place, no one told us that there was no place for additional accommodation. They inflated the mattress and put it under the hinged shelf. Apparently sleeping under a shelf is OK. To our surprise, it was said: a room for two, what do you want. You could have at least warned them that they have such additional places in advance.
- service. This is a separate nightmare. When asked to give a towel to the child (we paid for an extra place and separately for breakfast), but then it turns out that the towel is not included in this money. Imagine my amazement))) But we were given an exception.
When we left for a walk, we asked what time we would be back, saying that the hotel would be closed. This is the first time I've reported to a hotel)
Well, and many other little things. Guys, you have such a cool hotel in terms of infrastructure, well, you pull up the service and breakfasts and the reviews will be completely different.
A normal recreation area for spending time with family or with a small company. Often, there are several pools, a spa area, a sauna.The food is reasonably priced, the cocktails are very small, and minus the very slow waiters and not very polite.
We had a great rest, I was with friends, we had a lot of fun. It's all clear. Music, contests. The only drawback is the toilets. Bordak. Nothing is working.
I was with the children not so long ago. The children are delighted. And the foam disco is cool, everyone danced
The entrance cost 12000 tenge. For this price you get 2 shallow pools and sun beds. All. The continent is mostly parents with children. The service is below average, we were counted what we did not order at all. I had to prove that this was a mistake. The sauna is not included in this price. Decorations made of plastic palm trees look very cheap, towels are paid. I do not recommend visiting!
We have been staying at this hotel for two years. A must-visit in Konaev: lots of clean pools, delicious cuisine, live music all day by the pools, a light holiday atmosphere. The rooms in the new building and the spa are a separate respect: beautiful interior, cleanliness.
Good-natured staff, fast and high-quality service, a wonderful atmosphere tuned to relaxation and neutral unobtrusive music, show programs and foam parties, special thanks to the musicians for live music and song performance, as well as a wonderful SPA, massages and peeling. Thanks for the sunny days...
The cuisine is delicious, the prices are reasonable. Clear. The staff is polite. There is everything for children. If only there was live music every day. Recommend 👍
We visited this institution on 03.02, we really liked different types of baths, even for those who do not like to steam, especially the Russian bath with a font connected to the outdoor pool by an underwater passage, is impressive! Everywhere is cleanliness, neatness, the star was removed for food, which is not available and it is forbidden to bring food with you, this is a minus, since you want to eat delicious food on vacation. You can order just drinks and snacks. Otherwise, everything is very decent 👍
The pool is dirty, just chlorinated, hair floats in pieces like cobwebs and all sorts of small debris, the African lifeguard sits mostly texting with his tribe on the phone, there the children did flips and dived and rinsed the slates.Where he comes from, it's normal to go there.They ask him if they can dive, he waves at them without looking up from the phone.The 10,000 t service is about nothing,a sunbed and an umbrella, a towel is not included and a pool with questionable liquid and bleach
We were in the summer 1 time, songs from the 90s are of course good, but for a family holiday, I want something more modern. For that kind of money, you can find a better place at the moment)
It's a disgusting place. I chose a day and came to the baths. At one o'clock in the afternoon, all baths are cold (open from 10) hamam 30° , Russian bath 49°! The exterior is beautiful, but it's not much use when you want to steam up!!! I stayed for half an hour, I didn't get the promised steam. Wasted time and money!!! I didn't get an apology either.
The beach was made clean and cozy. And the water is cleaner and warmer than Balkhash. And the name Kapchagai is still recognized by its tan. Kanaev will be born only after a generation of people.
Ooooh, this place struck me in 2023. I didn't even know about its existence before. Celebrating the kids' graduation, cool. The staff of Del mare covered everything very nicely, cooked deliciously, and the service was at the highest level. And everything is very clean, for which special thanks, I'm talking about hotels, pools, territories, and even live music, violin in the afternoon, I recommend
Excellent recreation area, the main thing is clean, azure pools, delicious cuisine, comfortable pillows. And there is a zone for children. And a lively voice sings, sometimes even a saxophone and a violin are playing. Everyone was satisfied.
We spent two wonderful days here in August! Great pools. I especially liked the pool with a circular flow, even for adults it was fun for us to relax in this stream. It was nice that there was live music, and the animators tried to cheer up. The room was quite comfortable.
It's a great place, it's not the first time we've been here.
By room: we were in the economy, clean, cozy, spacious enough, we were with a baby, and we had a playpen in our room.;
By pool: beautiful and most importantly clean, but the water does not smell of chlorine, the water is cool, (but it feels like people are swimming) for the thermophilic, there is a heated swimming pool and this +;
By food: delicious, the prices are quite reasonable.
Service: there is also nothing to complain about, everyone is polite, smiling, the guys try to be quick, but because of the size of the territory it still takes a little long. At the same time, there is a water bar for the particularly impatient. And in order to feed the children, order in advance
Everything is nice, friendly and helpful staff. We spent three days relaxing by the pool and forgot about everything!
· We stopped by at the end of April, on a Thursday, and spent two and a half days there.
The pool was just filling up, the sunbeds were waiting for their turn after hibernation. But when we said that we had chosen the hotel precisely because of the pool, we were warned that the water was still cold, but they turned on the heating and washed the sun beds especially for us and gave them new mattresses. On the first day, the water was about 20 degrees, but after the scorching sun, I took a dip to cool off and it was fine, even though the hotel staff looked at me like a walrus) My wife and I spent three days relaxing by the pool. On Saturday, she even decided to swim after watching the splashing children. An order from the bar can be made through the waiter directly to the sunbed, but you can also just go to the bar and choose a cocktail or any other drink. There are tables to eat both right next to the pool and on the street next to the restaurant.
Food. Breakfast is included. This is tea (coffee was not offered), delicious porridge, scrambled eggs, something meat and a little salad. That was enough. I was especially pleased that breakfast is served from 11 a.m. to 12 p.m. We are Sony, it's just right for us. We had lunch and dinner there too. There is karaoke in the complex, but when we were there for all three days there were banquets and special services) In general, the local restaurant is popular and they come here to have dinner or celebrate an event. The waiters, the bartender and the hookah man are polite and pleasant guys.
Around. There is not much to do in Konaev itself. At least in April. There is a water park in the city, but it has not worked yet. The bathhouse in Delmar could not be booked, they advised to book in advance (apparently, it's so good that the locals sort it out all the time). In general, there are many saunas in the city, but we were no longer interested in them. The reservoir is pleasant. In general, the view of the water is beautiful, the sand is also cute and soft. At night you can see the stars and the moon on the beach, what else do you need?)
We are very happy with the trip, in summer and (or) in autumn we will look again)
I did not like it · Immediately a reservation. We were almost the first guests this season. The hotel was still preparing for a full-scale opening. When we were there, they also tinted and cleaned everything after the winter. Therefore, it was a little dirty in places, but it was all fixed.
About the reservoir. There is a lot of garbage after last year's season, destroyed bungalows and other delights of beach life. I understand that it's not the season, but the city administration could take care and arrange with the business to clean up after the season. By the summer, I think it will all be put in order.
It's a good place. Ice cream is not expensive)))It's just a pity that the bath and sauna are paid (((As well as two huge aquapark for children, I've never seen such huge ones. And very tasty 😋
A super great place to stay! Everything is top notch, the food is just 5 plus, the rooms are clean, everything is Greek style! The service is 100 percent! Thanks to the Administration, you are well done, keep it up! And the pools are just super, there is no smell of chlorine, good reagents are added and the water is the cleanest in the pool!
I was only in the cafe. It is very tasty, varied, and the prices are reasonable. The staff is responsive, polite, prompt. The prices are average, it came out about 5,000 per person, but they scored it heartily, barely ate it :))
Little Turkey! The recreation area is excellent, the service is on the level, fast, the kitchen is good. It is very convenient that there is everything for children, they are under the supervision of lifeguards, the warm pools are very pleased!!! We had a great time!!!
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александра г.
Level 9 Local Expert
July 26, 2024
I don't know about weekends, but it's cool on a weekday. There aren't that many people. The area is clean. The food is not expensive and very tasty. 3 medium-sized pools and somewhere else a children's pool, did not watch it. I liked the bar in the water, it is very convenient.
There is no beach of its own, you have to go and it is not a fact that there will be a place on the beach. There are two pools, but not very large ones. The sun beds are free, but the trestles cost 7000 tenge for the whole day. Entrance is paid, the room is 40,000 tenge per day. The rooms are not large, there is a bed, a mini fridge, air conditioning. The room stank. In the evening, there were midges and a lot of grasshoppers in the pool and on the territory. The kitchen is a solid four. The lamb kebab was not delicious. Unfinished. The service was long, there were a lot of people, but the waiters were polite. Breakfast is included and decent. The beer was varied and cold.
It is expensive, the rooms are clean, the linen is always fresh, at peak season it becomes more expensive at times, there is a swimming pool, a restaurant with good cuisine, a dance floor, a summer garden, fenced parking lots, the staff is friendly and the administrator Julia is attentive
Perhaps the best place on the coast!
Great live music, clean pools, delicious food. After looking at other locations, I don't want to go anywhere else) Thank you for the great atmosphere!
We stayed at the hotel. The room is standard, double occupancy. We paid about 90 USD per day. The room is very dirty, especially the bathroom and toilet. The bed is dirty. The floors are dirty. Everything needs to be repaired, but the owners apparently think that it will do. We thought we could swim in the big pool in the evening, after all the guests had left this place, but the pools are closed in the evening, even for guests. I do not recommend staying in this place. The only thing I added a star for was the barbecue, which was very tasty.
I highly recommend everything is good, the pools are clean, the food is delicious, the staff is polite, the rooms are clean, we only go to Delmaro, with confidence, for a good rest.
I was only at the bar) the cocktails are normal, they don't seem to be diluted) the staff is polite and friendly. Not bad music. It's a pity there is no such place in the center, you don't always want to go to that area for a couple of cocktails
I go with my family to the sauna, where there is a swimming pool and two baths (Turkish and Finnish). I like. Polite staff, there have never been any punctures.