Good time of day, a good place with a pleasant atmosphere, wonderful service, and wonderful cuisine, friendly and helpful staff, what else might you need to spend a pleasant time in a cozy place with Priyanka's company. The place is clean and cozy, everything is always fresh, especially thanks to the girls, the waitresses work at a high level!!!! Thank you for your work!!!
Delicious food with an interesting menu)
The cooks are not bad! The staff is quite attentive, serves almost always with pleasure)
I like the atmosphere of the place itself - the comfort and subdued light help to relax
A very cozy, stylish restaurant with excellent cuisine! This is the best restaurant we have visited during our stay in Polotsk! Very polite and friendly staff, excellent serving of dishes (a place where they pay attention to the order of serving, and do not serve salad with dessert, and then hotter))) Guys, good luck to you and more customers, we will be happy to come again!
In general, it is very good.
Almost everything is delicious (I didn't like the gnocchi from the word at all - a handful of wallpaper glue, and a hard steak). Otherwise, it is very decent - good drinks and dishes, pleasant interior, polite receptionist, live music, a nice summer terrace with a mini playground.
From the nuances (I compare it with Minsk):
- the waiter forgot to bring the order, the menu, got confused, brought the wrong drinks;
- water flowed in a continuous stream in the toilet, the door did not close;
- when booking a table, they did not warn about the paid entrance;
- it is not clear when the live music ends (the singer performed the last song, as it turned out, and left in English).
All this did not spoil the overall impression, I will come back again, hopefully without nuances)
I highly recommend not wasting time visiting this place. From the restaurant, only the name and perhaps the prices.
They write about poor service, we were lucky: the waiter came up herself, brought the menu, accepted the order and everything was pretty fast. According to the composition of the dish, the answer was very vague.
As a result, the overall impression of the food is 3 out of 10. The hodgepodge is liquid and cooked in the morning, something floated there that was too soft, like soaked bread; paella with seafood is terrible, solid rice with sweet pepper from the freezer, four shrimps and two shells with mussels (per serving 650g) serving according to the classics, but ugly. For 42p!!
Dessert Anna Pavlova dried meringue, unstable cream.
There are leftovers from previous visitors with a child under the table.
If it were an inexpensive cafe, then no questions asked, but here you want more.
The impression of this establishment was spoiled in the summer due to the level of service below the baseboard.
We decided to check yesterday, maybe something has changed. We went to a business lunch.
Yes, it has changed. It got even worse.
No one greets you at the entrance, and no one escorts you to your place. The menu must wait. At least they didn't mess up with the order this time, but the food itself discouraged any desire to return here in the foreseeable future.
1. Latte coffee. It will do, but it can be much better.
2. Salad. Obviously left over from yesterday. It floated on mud instead of being freshly refueled. Actually, I should have gotten up and left, but I stayed.
3. Czech chicken. Dry and chewy. Perhaps she died a natural death, and after cooking she was reheated several times.
4. French-style meat. Some meat, lots of potatoes. Filled with cheese and baked to a hard crust on this cheese. The oil was also overcooked, most likely, because after this dish there was also heartburn.
As a result, I didn't like anything from the order.
After lunch, we waited for the waitress for another 10 minutes. We didn't wait. Let's go pay for the bar ourselves. It turns out that the waitresses are sitting in a booth there and chatting sweetly with each other instead of watching the room. The bartender looked at us for those 10 minutes and kind of should have seen that we were done, but he didn't say anything to the waitresses.
In general, as it was at the level of a third-rate roadside eatery, it remains so. Perhaps this explains the fact that 1 day before the New Year, they have an announcement that there are still free places.
Delicious food for little money. The order consisted of six dishes and two drinks, the check was about 120 bun. Polite waitress and fast food delivery. We waited for our first courses for less than 10 minutes, then it was clearly served as soon as it was ready.
The restaurant has a pleasant atmosphere, warm colors create a cozy atmosphere.
I will return with pleasure and recommend it to my friends
I want to share an unpleasant impression. Moreover, it became doubly unpleasant due to the fact that I wanted to get into this restaurant for a long time, because I had heard good reviews.
So, we decided to give mom a birthday present and booked a table in advance. Moreover, they clarified that on the birthday of the birthday boy there is a discount on the account.
The first impression when we entered the restaurant was that there was no receptionist at all, no one met us, and no one showed us a table. I had to catch at least someone after waiting 10 minutes. The bartender couldn't help in any way, we had to catch the waitress, who just waved her hand towards the table. We brought a cake with us (for which we paid the cork fee).
We waited a long time for someone to come up to us to take the order. But no, I had to go to the bar and ask the bartender to call the waitress (who, by the way, worked for the whole room alone and just periodically went to the bartender to chat, apparently, we have no other explanation why she was sitting there). The waitress then came over and took the order. They waited. About 15 minutes later, she came and informed us that one of the dishes was missing. Then 15 minutes later she came to inform us that there was no more dish. When they approached us for the third time, it was both funny and not very funny.
They asked me to take out the cake. The cake was brought. And why do we need plates and spoons, what did we come up with, really?
And the most unpleasant moment was that not only did they not count the discount in the receipt, but they didn't even offer it, even though they knew it was our name day. It's a pity, we remembered about it after we left. And we also left tea. The most unpleasant impression about the restaurant remained. Never set foot in here again. Half of the assortment is missing, the waiter doesn't know about it, and every time I had to call her to a table through the bartender.
Two stars just for the fact that the kitchen is really not bad.
I wouldn 't go to this place a second time
.the kitchen is about nothing, the snacks are all of the same type with cottage cheese and garlic filling, banquet dishes with fish with a flavor were served, and the zennik is like in a restaurant.I'm not talking about live music at all.A girl was performing, no hearing, no voice.street musicians perform better.
I'll say it briefly: I liked it. It's a little stuffy on the dance floor, but there is a pleasant friendly atmosphere and wonderful service and excellent service. I recommend you to visit.
We were in your place, the atmosphere is pleasant, the food is delicious, but many dishes are not worth the money, the service is honestly not very good, they came up to us 2 times all evening.The main disadvantage is that it is expensive, in general, sometimes you can visit this institution
It is perfectly comfortable and beautiful. The kitchen is very much in line with the establishment. Beautiful decoration of both the hall and the veranda. The friendliness of the staff.
I definitely won't visit this place anymore. There were always questions about this institution, but I decided to try my luck again. The result: starting from the service and ending with the serving of dishes - 2 points on a 10-point scale. We booked a table with my husband in advance, we agreed to order hot food on the spot. No one brought the menu. At the request, they brought it, but no one came up to us for 20 minutes in an empty restaurant to take the order. I had to look for the waiters myself and ask them to take the order.
The dishes are dirty.
The burrata turned out to be not a burrata at all, the waiter took the dish to the kitchen, but then brought it back with the glory "this is such a burrata, it's only 2 days old." There were only cartilages in the beef patty, it was impossible to chew, the poached egg looked more like a soft-boiled egg🤦♀️
I'm attaching all the photos.
Unfortunately, unpleasant impressions from such a holiday.
We celebrated here, the food was delicious, but there were a lot of people, it was impossible to sit and talk. The service is good. The atmosphere is youthful.
There is no service. You need to catch the waiter and beg for the menu literally. They asked — they brought the business lunch menu and fuck off, as they say. They asked for the second time to bring the main thing. And then they decided to offer us to order manti, since we had already asked for the main course, it's not clear what… The tables are dirty, there are no napkins, the spices are dirty and rusty, ugh. Food and drinks: Americano was brought without foam, as if it had stood for 10 minutes. It doesn't taste good. The cappuccino looked good. The waiter brought it to each mug without asking about sugar, why if we didn't ask? I ordered borata with tomatoes and tom yam. The cheese seems to be overexposed. It was too dry and hard. The balsamic sauce was literally smeared all over the plate. The dish looks strange. There were not enough spices and the cheese was questionable, it was not tasty.
The shrimp in that pit could have been cleaned normally. And then one is peeled, the second is partially in the peel. You can pick at it with your hands in the soup. Not the best tom yam, about 3 out of 5.
Having put everything together, I do not recommend it. The service and food do not match the prices. Even at a gas station, you can get much better service by buying just coffee.
After 12 a.m., some kind of horror begins. They launch all the people so much that it is impossible to pass. People in sweatpants, in tracksuits, drunk that they don't know where they are. Although it says on the entrance that face control.
05/25/2024 visited this institution.
The level of service is below the skirting board: the waiter on the menu has no teeth, brought wine and invited us to open it for ourselves (the cork was screw) and even pour ourselves) No one was looking at the table: neither to clean the dirty dishes on time , nor to ask if everything was in order...
The price of non-alcoholic wine was searched by all the staff, it was not indicated in the wine list at all.
Employees allow themselves to huddle, gossip, bazaar, in a word.
There are also questions about the kitchen:it was impossible to cut the steak with a knife, let alone chew, the grilled vegetables were sour and softened, like boiled ones. Tartlets with caviar are just a laugh, three eggs on top.
There is also a huge problem with the women's toilet; it is just one, constant queues, jostling, dirty.
The only thing that pleased me was the music.
We had a family vacation. The service just breaks through the bottom, we waited for the menu for 20 minutes until we went to get it ourselves. What is this?
The dishes are cold, and the wait is incredibly long. In general, we will never come here again.
A very cozy restaurant. Delicious food, cocktails, pleasant music. Responsive waiters. The institution is well monitored for the adequate condition of visitors. 10 out of 10!
An ordinary cafe. Smoky chairs. The view from the window to the busy car park is a disadvantage.
Quick order submission. Excellent decoration of dishes. Really tasty - these are the advantages.
I don't like this place. There is very little space on weekends. And they cheat at every step, then I will add to the bill what was not ordered, then they will give the change incorrectly, and it even happened that much less was poured into the decanter than was in the order. I do not recommend it!
Delicious food and drinks, a wide range of dishes. Friendly staff. But they forgot to bring our order a couple of times, even waiting for drinks for a long time
I have visited 2 establishments and I can say that this is the best institution in Polotsk! The service is quite fast, the cuisine is delicious, the staff is friendly and sociable, I am a person who has just arrived from Germany, I can safely recommend this place to friends!)) Delighted :)
A great place, pleasant working staff, wonderful bartenders, it will be interesting for both young people and older people ) music that you can order yourself,
We had a great lunch. The kitchen is super. All the dishes were very tasty. An interesting unusual serving of okroshka. Very few visitors. Pleasant atmosphere. Hello to the interior designer.
We made a pre-order for a certain time. We had to wait for the dishes for almost an hour more...
well, for the sake of interest, we decided to note how long the waiter would come and take an additional one. order. Until they grabbed my hand themselves, I didn't come up.
And after 22:00 there is a "live performance". I would call it "Or higher than the mountains", because it becomes impossible to sit and talk calmly because of the screaming music.
Good evening.We made an order in advance, my friends' Birthday)The order was made in a week, as a result, it was disappointing…We ordered 3 tables, came, our table was set according to the preliminary menu, but the table was number 2 ((There was no explanation from the administrator at all.Why pre-order and prepayment if they can't do the basic thing!!!!At least just sit at the ordered table!!!
Good-for-nothing! Boors! The ignoramuses!
I even wondered whose it was!
The staff is dead, not interested in the client, stupidly sitting out their working hours.
A good place, the food is delicious, cocktails too. The staff is not qualified enough, the officials do not know well enough about their discounts and promotions, and barely such a significant minus is that the roof is leaking on the terrace, they were sitting near the window and it rained and the neighboring tables were flooded with rain, it's good that no one was sitting there
There is no one at the reception) go wherever you want) the waiter is prompt, but without asking he took out all the dishes at the same time, I had to eat faster. The kitchen is not very good. The risotto turned out to be pilaf...the pancakes are good, but there is a lot of oil. I liked the soups in general. In general, it's very cold in the institution, I was sitting in a jacket.
We visited this "vaunted" place with a group of friends, alas... everyone's impressions are not great ((, live music is too jarring to the ear, but this is not the worst thing, although I would like to listen to it not in "birusha")), the rest of the music is in a youth style, as in other things, and the whole restaurant is aimed at young people who, except for this rest.., have nowhere to go to dance, (except for one more club). But the cooking is not delicious, it's a little bland.... Maybe the reason is the frequent change of staff, or another reason, but alas... the desire to visit again did not arise ((.
We were passing through Polotsk, visited three establishments and we can say with certainty that at least out of three, this institution is the top. Very tasty food, responsive service.
If you are in Polotsk, you should definitely come in
The most unpleasant impression of Polotsk.
The staff is as unfriendly as possible and is not interested in guests. There is no half of the menu, and what is there also did not leave a pleasant impression. Tom Kha had some strange chicken giblets with skin instead of chicken. They also ordered risotto with strachatella and poached egg, and it tasted just dry boiled rice with boiled egg and almost boiled yolk, the cheese also vaguely resembled strachatella. Dishes were brought to the table of four people in a strange sequence, first she brought dishes to two, then they brought the second courses to the same people, two other people just waited for their first courses for another 20 minutes. The restaurant administrator deserves a separate comment. The girl just sat at the bar all the time, chatting with the bartender on some very fun topics. At that time, we applied for the bill twice, and both times were ignored. One of the advantages was a good fresh. In general, I do not want to recommend such an institution to visit. And the management would like to wish to take a closer look at the work of their employees.
We ate there with foreigners on 09/27/2023 - everything is delicious, the steak is wonderful, the hall is made in black and wooden style. The waiter girl is pleasant and responsible.
Poke with tuna at 0 out of 5, full hat, service is also 0 out of 5, the waiter walks dissatisfied, as if there is a limit of words, they cooked for more than 30 minutes what looks and tastes equally bad) it used to be tastier and faster)
It was not bad, it was delicious. One thing upset me was the background music, or rather its repertoire....
It was Wednesday evening. To eat and listen to the crazy rap of non-self...
The interior is cool. Delicious cuisine, beautiful serving of dishes. Friendly staff.
But! The music is very loud, the repertoire is strange, there is very little space on the dance floor.
The staff at the establishment is disgusting. Only the bartenders worked conscientiously. The waiters, the receptionist and the guards behaved rudely. Apparently, they were not taught how to work with clients.
We had a rest in Polotsk, decided to visit this institution. How surprised I was that the bartenders did not respond at all to customer requests. They asked for ice separately, but they always threw it into a glass and poured everything on the eye. So it was 5 times when the question about the jigger was raised, they started pouring through it. To this, there is also a question. How much they surprised me that there were no measuring utensils at all. They serve everyone at speed. Yes, the problem of the establishment is in a small bar. Do you want to grow up? Increase it and don't gather a crowd. Make two bars so that everyone works better. The bartenders also whispered and laughed as if we didn't understand something. The funny thing is that I worked as a senior bartender for a long time and I know what they were doing. I have my own establishment, and I was very surprised by the attitude towards the client. I guess I don't understand something and it's not the customers who bring you money. The experience is certainly not particularly pleasant. Probably, there is no competition in Polotsk and the service is not important to you at all. There is zero customer orientation! The guys consider themselves the best in this city and the fact that they can work like that on the eye, I ignore people. If the director or owner of this institution reads the review, I would like to say that the system of serving and working of the bar needs to be radically changed. I'm sure the leftist is running full tilt. Count the bar every day. This is the first time I've come across this. They do what they want, probably you have such a system of work and it brings you a plus and you drive good volumes, but quality suffers from this. I give a low rating because of this. If you contact me, I will give recommendations and complaints on how to fix it. I'll leave it like that for now. Minus, minus, minus. I won't visit this place anymore if I'm passing through. I hope there are places where they think about customers! And to drive such bartenders into the Neck!!!!
Disgusting service. The waiters don't know which dishes are on the stop list. I ordered a poke with tuna, French fries with sauce and a drink. The poke was icy, the tuna was frozen, it felt like eating a piece of ice. The waitress offered to replace the dish - was refused. The dish was included in the bill. They refused to clean up, referring to the fact that tuna does not swim in Belarus and this is their cooking technology. The issue was resolved only at the mention of the book of complaints and suggestions.
She left hungry. Disgusting.