An excellent bank with a clear exchange rate and an adequate loyalty program. Everything is very clear, responsible and competent staff. The cozy atmosphere of a financial institution.
The electronic queue is a big plus. The operators are busy for a long time - the service for the currency exchange of 1 client is about half an hour. A passport is required. A big disadvantage is that the client's card password is requested (the client must type the password himself).
If you arrive before the opening, there are no shops on the street.
In general: I recommend the branch.
I went in on Saturday (not to the exchange and not to the cashier). The electronic queue was sent to window # 7, in which everything is neatly folded with a hint that the owner will not be there until Monday. I went to the window next to it, # 6. There is one madonna sitting there, sweetly talking about the last wedding and relatives with a man who is sitting in the client's chair opposite. I asked her about the colleague in window # 7, she replied that I should approach her when she finishes "servicing" the client (this is the man with whom they chatted about the wedding). And he continues to chat with his friend. I didn't know that the bank has such a service "to wash the bones of relatives." So, come to anyone who needs it. I'm shooting stars because of this employee:(
It is unclear what to evaluate: they work 6 days a week, friendly staff, typical interior for banks, Russian rubles have not been exchanged for soums since about August 2023. Although many traders in the markets exchange at the exchange rate, it is more profitable than any bank
A good bank for carrying out various utility payments, this is mainly. They also have various deposits at good interest rates, both in foreign currency and in sums. The service is excellent. But not all services provide
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Рогозин
Level 8 Local Expert
July 9, 2024
Excellent bank, visited on Sunday, works 24/7, excellent staff and service. In general, anyone who needs to urgently change or buy currency, I strongly advise you to go to them.
There are very long queues on weekends, you can wait for more than 3 hours, you need to adjust the schedule of employees to solve this obvious problem.
As I have already written in the complaint books - the most disgusting bank. Both in terms of Staff and other parameters. Everything is very slow and something always doesn't work ... then the ATM, then the cash register, then the system, then the brains of some of those who sit there on the other side of the customers.
The cash register is working sooo slow. With the cancellation of currency exchange at ATMs, the cash register began to work even worse. Queues of 15-20 people. I waited half an hour to exchange $100. ☹️