5 Element
100 reviews
November 24, 2024
A great store with a huge assortment of products. The prices are reasonable. There are promotions and discounts. Friendly staff. We were very pleased to make purchases in this store.
See original · Русский
September 6, 2024
Hello. I recently bought an electric razor as a gift.The birthday boy is very pleased.Two years ago, we bought a Kivi TV in the same store and were also satisfied. I recommend the 5 element store to buy goods 👍👍👍
But I am very disappointed that the gifts are distributed only in the Russian Federation, but not in the Republic of Belarus.
See original · Русский
February 8
Your office has once again bothered to take place in the "Worst Service" nomination
This follows from high-quality customer support and related repairs. At the moment, the replacement fund has provided a washing machine in which the "entrance" for the water hose is very carefully hidden (it falls inside the body of the washing machine). The repair of the purchased goods guarantees only the correction of the claimed defects, but promises mandatory breakage upon receipt of the same equipment (after repairing the washing machine and delivering it to us, we could not even carry out one washing cycle, since the washing machine does not drain water and strives, by audible sounds, to plow the void around the habitation of any other planet, but not the one where it was assembled).
One question, can you tell me where to write a complaint so that it will be accurately reviewed?!
See original · Русский
November 24, 2024
I brought my mother to the fifth element behind the washing machine. I found exactly what I needed: compact, roomy, not expensive, without bells and whistles. The store is great, Mom is happy with it now too! Thank you.
See original · Русский
September 14, 2024
I've loved this store for a long time. This time I was looking for an iron with a steam generator. A consultant at the store helped me choose, showed me several models, and explained the difference. I was satisfied, but the hall was crowded.
See original · Русский
August 27, 2024
The Fifth Element store is my favorite! You will always find the right thing here, and the consulting guys are always positive, they will prompt and help. I recently bought a TV set, so they also wrote off my bonuses. The service is excellent, the customer care is felt. I recommend it to everyone!
See original · Русский
November 20, 2024
I decided I needed a big TV. There are enough options in the store, the consultant helped with the choice. I went through all the functions, chose TCL with a discount on Black Friday
See original · Русский
December 14, 2024
The usual store of this chain. Competitors are beaten by convenient installment terms. The choice is not great, but for a small town it is quite good. The staff is trained, delivery is usually paid.
See original · Русский
September 23, 2024
I originally planned to buy online, but I wanted to watch it live. Of course, I do not carry such amounts on the card, so the loan took about 15 minutes, everything is clear. I was pleased with the range of equipment - a large one, I did not even expect it, but some models are custom-made.
See original · Русский
December 24, 2024
There is an assortment, professional advice from those. staff. A convenient calculation system is convenient for you. Warranty and the possibility of returning the product.
See original · Русский
December 8, 2024
An expensive store. The choice of computer equipment is small and quite expensive. And mostly a good store.
See original · Русский
January 18
There is a large selection, if something is not available, you can order and bring it (as in my case with a vacuum cleaner). Competent consultants, regarding both the TV department and phones/tablets.
See original · Русский
December 4, 2024
I buy goods in the 5th element, because I know that in most cases the goods are in stock and delivery within 1-2 days, unlike other stores
See original · Русский
February 19, 2024
The best store I've ever been to when looking for a good TV. Sales consultant Daniel R is just a cool specialist, well done! I explained everything very clearly and helped to make a choice!
See original · Русский
2
July 10, 2024
I respect this chain of stores. They always have friendly managers. I am especially attracted to the girls of their online chat tech support. But the store itself is always ready to help. There are plenty to choose from. And the prices are nice.
See original · Русский
1
August 26, 2024
I recently bought laundry in this store. I can't help but say about the consultants: they were very polite and answered all my questions clearly. I was very satisfied not only with the purchase, but also with the quality of service.
See original · Русский
August 3, 2024
A normal store is no different from the rest of this chain. The only thing I can say is that a very intrusive consultant got caught and did not answer my questions, but insisted on selling what was beneficial to him, well, this is his job, but I never got the answers.
See original · Русский
1
December 8, 2024
Conveniently located near my house, a large assortment of appliances and other household goods. It is convenient that there is an installment plan
See original · Русский
August 3, 2023
0 stars.
The most terrible store and the attitude towards customers. We bought a new refrigerator, it broke down exactly a year later 👍🏼
The ventilation is not working, and the refrigerator is not working, it is warm in the refrigerator. Next, we call the store where they gave us the number so that we can contact the service center ourselves. They ordered a part for ventilation, and were told to wait until next week, as a result, next week they also said to wait another week. Then 2 weeks passed, the part did not arrive, and it was said that the master would come and write out an act to replace the refrigerator. As a result, we had to go to Minsk ourselves, where he was discharged…
We came to the store with the certificate, where they ordered us a refrigerator and in a day they have to deliver a new one, pick up the old one. As a result, we waited for the delivery day all day, we call in the evening at 18:00, "he will arrive within an hour." It's 21:30 now, no one has brought anything 😐
Moreover, they did not even give the courier's number, no one called about the transfer, etc. It's just that this attitude is not the first time in this store. We have been living without a refrigerator for 3 weeks, it also looks like we will wait the same amount for delivery👌🏼
In general, after that, there is absolutely no desire to buy anything in this store.
Thank you.
See original · Русский
2
1
August 12, 2024
Good afternoon!
I purchased a robot vacuum cleaner in the 5th element, I was very pleased with the purchase and service!
See original · Русский
August 9, 2022
A modern store, large, bright, with an excellent assortment of goods. It is located in the city center, which is very convenient for visitors. The service is at the highest level! Lots of trade discounts! I wish the store great profits and prosperity!!!
See original
1
3
January 14
Everything is very good it's a pity the prices are high
See original · Русский
September 6, 2022
A good specialist came across and helped to choose the product, set it up and tell you how to use the device in the future. The discount is quite acceptable. I am satisfied with the work of the team.
See original
2
3
February 17, 2022
It is very well located, but it is a pity that it is on the second floor. Almost everything you need for your home can be purchased here. Promotions and discounts are often held. You can buy in installments and on credit, registration right on the spot, takes a few minutes. The staff is normal, but the campaign is overkill (too much for such a store and real customers). The prices would be less
See original
6
1
January 5, 2022
The 5 element store in Zhodino multiplied by "0" the whole idea of the 5 element network! I personally have not seen such a disregard for customers in our country for a long time. I ordered a fan heater as a gift. Everything went beautifully, sms. mail, etc. But that was the end of it, as soon as I had to get to Zhodino. It did not work out to pick up 02 01 22 due to a program failure. The seller stated the fact and continued to work on her phone. After my requests to find a solution and give out the goods, the manager still came up with something. It took more than 30 minutes. But the miracle did not happen-the fan heater turned out to have a huge scratch. The seller offered to make a markdown, but the program doesn't work and I can't pick it up. We agreed that I would come another day and pick up the goods. We arrived at 12-30 05 02 22. They searched for a very long time, as a result they found out that the fan was sent back to Minsk. Where it is not necessary, they worked very quickly. It did not work out to give a fan heater.
See original
7
2
November 17, 2021
A very good store, as well as the entire 5 element chain, convenient location, Parking. There are many promotions and discounts. A huge selection of products. Polite staff
See original
3
3
July 24, 2022
The staff is polite, advises, helps with the choice, it is a pity that it is in Zhodino that popular products are often not available, you have to order and wait
See original
2
3
July 8, 2022
The staff leaves much to be desired. Units of competent, polite sales consultants. And those who can't wait to just find out the price. While in the store, they offer to choose a product over the Internet. The delivery did not fail, it was delivered exactly on time, checked.
See original
7
May 26, 2022
Very polite staff
A large selection of equipment. If something is not available, you can always order it on the store's website and it will be delivered free of charge to the pick-up point
See original
3
2
October 31, 2022
Terrible handling of equipment under warranty!The TV was returned all chipped and scratched. The latches in the case are broken. We took a guarantee, it's called protection "++", We took off all the protective films. We will deal with them!!!
See original
3
1
May 8, 2024
If there is a bu technique, carry it, get compensation for it
See original · Русский
1
November 27, 2022
I wanted to use the points, they said on the phone that it was possible. I ordered a wrench, came to pay, it turned out that you can't use points. I had to pay 50 rubles more.
See original
2
December 11, 2022
The staff absolutely do not know the technique, I read information from the price tag that I can read myself. It's also not very pleasant to listen to employees discussing other customers.
See original
4
July 12, 2021
We took the phone and the watch in installments, ordered an extended setup for the phone.
The consultant said that the cost of protection already includes setting up the phone and pairing the phone with the watch.
They also clarified with the consultant about the cost of protective glass, but after clarifying the price, the consultant was told that we would not purchase glass.
After registration, after leaving the store, we decided to check the cost and found in the receipt that the consultant broke the glass for us, which we refused, and punched the work on setting up the phone (although before that, he claimed that this service is not paid separately, but is included in the cost of protection).
When receiving protection, none of the specialists warned about the timing of activation of this protection.
This is not the first case of disgusting service.
When making a purchase and a receipt, specify what you are paying for and what is included in the purchase price.
See original
5
2
May 9, 2023
Everything is fine, excellent service staff !
See original · Русский
1
1
November 14, 2022
The store is like a store, the sellers do their job, convenient location
See original
1
2
January 23, 2022
What can be said about this store, it's still a good store, the most interesting thing is that there are constantly new staff and everyone is always cultured, which means those who take their drugs understand people.
See original
2
4
February 13, 2022
The staff is polite, they will tell you everything and show you it pleases, a large range of products, good discounts and
See original
4
3
November 28, 2021
The staff does not impose what to buy, but tries to choose exactly what you are interested in. Special thanks for that. In general, there is a choice, if they bring what they need by ordering via the Internet.
See original
2
4
April 13, 2021
5 Element, it is in any city 5 Element))) A large selection, reasonable prices, courteous staff. True, consultants often know less about the product than buyers, but this is the problem of all Belarusian electronics and equipment stores)
See original
2
4
March 13, 2023
Honestly, so-so. The prices are too high. It's just my opinion. Not everything is there.
See original · Русский
2
2
July 25, 2023
There are a lot of workers...There is no one to work...Offer: self-service!!!
See original · Русский
1
1
May 25, 2021
You can find many great deals on the site and compare them with competitors. Element 5 usually has the biggest discounts.
See original
4
1
June 13, 2020
I'm changing my grade. I bought a Polaris blender, which is not bad in principle, but trouble happened, plastic parts failed. Remembering how I changed the light bulbs in the Globe (read my review of this misunderstanding in the field of trade), I took my spear at the ready and prepared for a long dispute procedure. Well, no. I brought it, the girl asked me to return the money or I would choose another product. I was a little taken aback (Yandex has strict censorship), of course I went to choose another one. In general, respect to this store. Just a big human thank you for restoring faith in our trade.
See original
4
1
December 4, 2019
A normal electronics store. If something is not available, you can order it on the website with pickup in this store. The prices are adequate. There are normal discounts on current products. The consultants are competent, not intrusive. Convenient location.
See original
4
5
February 25, 2024
A good store
See original · Русский
1
October 18, 2021
Terrible delivery, ordered a refrigerator, brought it only the second time,paid for delivery to the apartment, refused to carry it,demanded an additional payment,failed
See original
3
3
January 4, 2020
A good electronics and home appliance store with a good selection. Very helpful and courteous staff
See original
4
3
February 26, 2019
Not all sellers understand what they are selling. I even met a boorish man on the phones a couple of times, after which my wife and I left and bought what we needed elsewhere. But there are a couple of good, outspoken sellers who will help or advise something. Often there is only one cash register, even when there is a queue of 7 people, although there is an opportunity to work in two or three cash registers. At the checkout, along the way, only one cashier really understands his business, for the rest, anything that is more difficult to break through the barcode (for example, receiving a purchase through an online store) can cause difficulty. But in general, it's a big store, it sells good goods. The overall impression is good. I bought a lot of things in it.
See original
11
January 31, 2022
Good store, good service, good staff)
See original
1
3