5 Element
282 reviews
October 11, 2024
A normal store. Consultants do not click with a sting - they see that a person is looking for something, they will come up, ask themselves, tell you.
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January 5, 2024
Consultants are extremely incompetent employees. They completely discouraged the desire to buy an already selected product with their aggressive marketing. I highly recommend not buying electronics in this place. And I wish the founders to have a preventive conversation with their staff. So losing customers is a gift
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3
August 28, 2022
A good store in different price categories, you can choose any product for yourself. The consultant explained the pros and cons of a particular device and company well and in an accessible way. I was very pleased.
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3
1
June 28, 2023
a large selection of electronics, from headphones to phones and laptops, of course there are no video cards, but there is a success technique nearby, after a recent redesign it has become very beautiful and modern
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1
1
October 24, 2023
A large store, a lot of equipment is available. Immediately and the loan will be issued - without certificates and unnecessary questions, very convenient))
You can refuse unnecessary services
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September 1, 2023
The IT specialist opened the box with the phone not in my presence, absolutely did not react to my presence in any way: not hello, not goodbye. How much is the guarantee given, what is included in the package, where to turn in case of marriage - silence. I was talking on the phone at the same time. In the end, he just put the open box with the phone on the table, without comment. Dear managers of the company, take care of the education of employees. I bought a phone on 09/01/2023 at 18.26, I'm sorry I didn't remember the name of the specialist, I was shocked by such service.
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1
January 27
The consultation is excellent, thank you
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May 27, 2024
The consultant on the site said that there is a service for installing protective glass, ordered -> came to pick it up -> it turned out not to install 👍🏻
Thanks for the service
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1
November 25, 2024
An assortment of norms, it is possible in installments, a loan.
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1
October 6, 2023
Not all consultants are professionals, not all have additional knowledge of the equipment. The cashier did not offer the package (not cretily, but not pleasantly), asked about the warranty period of the equipment, sent it....to consultants in a dismissive form, Is everything really so bad with humanity and communications.?
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March 19
It's a good store. An employee of the store came up for consultation after 5 minutes, but he didn't know much about the product himself.
Parking is available.
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October 13, 2024
They did not let me listen to the overhead (not in-channel) headphones, referring to the fact that this is a personal hygiene item
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1
1
February 21
Terrible service at the checkout 4. 02/21/2025
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August 28, 2024
A lot of goods. Pleasant consultants who can tell you what you need.
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September 26, 2023
Excellent service, Alice bought a column, everything was set up. Pleasant consultants, all handsome)))
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October 6, 2023
Disgusting attitude towards customers. We came for a certain product, when we asked about it, we were told: "it's not very good, it's better to take another one." Naturally, it is 2 times more expensive. The question arises, why sell "not very good" products? Terrible customer orientation and boorish attitude.
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3
1
October 28, 2023
I bought all the equipment in the house in different stores of this chain, but this is the lowest level of consultants and sellers...
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August 6, 2023
A normal home appliance store, the time has come when there are more sellers than buyers, I bought my wife a smartphone, quickly issued a loan for about 10 minutes of waiting and left with the purchase, everything is OK
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May 8, 2023
I have been there several times when it was not possible to wait for delivery. The store is not very big, so there are questions about the assortment. As in other retail here, the shelves are often not the latest models, and the prices sometimes make you wonder.
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1
1
November 9, 2023
If it were possible to put zero, I would put
Terrible service, terrible service
The largest electronics seller in the Republic of Belarus , but with the most terrible service
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3
July 5, 2023
Disgusting service. They are constantly rude in the store and at the checkout, they do not respond adequately to simple questions. They mislead with the phrase that the product (curling iron) can be returned, although in the end it turned out that this was not the case. The curling iron was bought as a gift, it was not in operation. It is this 5-element store that is simply disgusting.
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February 24, 2024
A good store!
The consultants are responsive, good people!
They will offer you what you need.
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1
June 10, 2022
The store's impressions are only excellent.
The goods have not been delivered yet.
Complementing:
I bought the product and additional service in installments, on the advice of the seller. He told me about all the pros and cons of the purchase.
The refrigerator was delivered on time. Very polite and attentive guys.
Thank you all!
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3
August 4, 2022
We recently purchased a product in this store. Excellent staff, helped with the choice, answered all questions, served quickly and promptly. I recommend.
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1
1
July 8, 2023
I was going to buy a phone there, I had already chosen it on the Internet and was going to take it, I did not consider other options. As always, they began to cram in everything else, saying that the phone was bad, lagging, and so on. So why are you selling a bad product?
As a result, they didn't even show me the phone, they refused to sell this product. Terrible consultants. Recently I wanted to buy headphones, unfortunately there was no model that I wanted, and the consultants didn't even cram anything in, which pleasantly surprised me. But the impressions after an unpurchased phone are not very good.
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3
1
July 21, 2023
Hello
I was standing next to the laptops, no one even came up, the consultants just stand and talk to each other. They don't do anything. Is gone. She returned 4 hours later. The same story. The consultant walked by and didn't even ask if I needed help. Do I need to run after them? To search? Why aren't they doing their job properly? Why is the cash register working well, all the employees are in place, and the consultants are always walking somewhere and they don't care about the customers?
I wanted to buy a laptop, I'd rather buy it somewhere else than from you! Terrible service!!!
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1
October 26, 2023
I have made purchases in this store several times. There are no complaints about the quality of the goods or the work of the staff.
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1
July 4, 2023
The staff competently advises, found what they were looking for. There are installments, it is convenient
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3
1
July 27, 2022
Polite staff, will help with the selection of goods , will tell you something , good discounts , convenient location
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1
1
December 3, 2022
The staff service ruined the mood. I came to the store for a specific phone model, but before I paid for it, I heard a million words from the consultants, what a bad phone and if I wanted something else. They referred to the fact that Samsung will stop working in six months.
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4
September 22, 2024
Everything is fast and friendly.
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1
March 4, 2022
I bought electronics at this store today. A very strange and unpleasant incident occurred at the checkout. The cashier, with obvious negativity, punched the goods on the receipt, got confused in the bills, and then suddenly said that she had 50 rubles under the cash register. I looked and there really were 50 rubles lying there. She was in a hurry, it was the end of the day and I didn't have time to think whose 50 rubles had fallen out. I'm pretty sure she threw them under the cash register on purpose to hurt me. The money couldn't have flown so far out of her hands. Therefore, I appeal to the store's employees, please contact me. I will give you the details of the receipt so that you can watch the video from that cash register. I don't believe the money has flown that far by itself.
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2
December 1, 2022
A good selection of different equipment, large in area. You can always pay in installments, there are promotions
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December 7, 2022
A disgusting store, they sell stale goods, they say that it is better. We bought a phone under the influence of a consultant, and now the problem is to purchase protective equipment. I do not recommend this store
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5
December 31, 2023
A great store, just like all the other 5 items
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December 10, 2022
Friendly staff, discounts, promotions. The assortment is smaller than in large stores
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1
October 19, 2024
Everything is fine there so far
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1
September 15, 2022
It's not always comfortable.
The location is convenient for me,
so I try to make purchases here not at a time loaded with customers, otherwise there is a great risk of losing time and nerves
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July 29, 2021
We ordered a washing machine through the store's website. The operator called back within 15 minutes. We discussed on the phone that the delivery would be to the area. First, they deliver to the store in Dzerzhinsk, and from there around the district. I asked several times when my parents would have the car. I was assured that on Wednesday 28.07 it will be delivered (ordered on Mon.26.07). On Wednesday, the store contacts and informs that delivery is not earlier than August 4. They didn't even want to talk. Delivery is 4.08 and that's it. Or come pick it up at the store yourself. I arranged the delivery, as my parents are aged, and we are working. In fact, I had to go to Dzerzhinsk. There to pick up, solve a bunch of issues that could have been avoided if everything had been correctly voiced from the beginning. I would like them to work correctly and know how the delivery is carried out in the area. There is nothing complicated about owning information.
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4
August 7, 2022
This is probably the largest store of the chain in Minsk. When I plan to buy equipment, I first come here to look at it before deciding on the purchase.
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2
1
July 10, 2022
A very good store! The IT department where mobile phones and laptops are, I understood that the best consultants told everything in detail and left very satisfied with good equipment!
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2
1
July 5, 2021
Especially before going to the store, I called the support service to find out if it is possible to evaluate the work of laptops on the spot in the store in the switched-on state, as well as how people approach and look at working phones, to which an affirmative answer was received. I arrive at the store and see a section with laptops ALL TURNED OFF to my request to turn on the answer: most of them are without an OS and will be discharged. You might think that something prevents them from being charged. After all, the phones are on charge. Well, I found several laptops that I was interested in with the inscription there is an INSTALLED WINDOWS here, please turn on no it is impossible. You can't do that. He turned around and walked away. Remove this section altogether, it is of zero use, only it takes up space like most others.
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5
July 12, 2022
The rating was lowered due to the overly intrusive service of consultants in the mobile phone department. At some point, there was an idea to leave and buy at another store.
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4
2
December 29, 2023
Why do you need consultants when they have no idea about the availability of goods in the store. Before you hire them, please familiarize them.
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3
1
August 11, 2021
I went to look at the vacuum cleaner, a consultant came up, showed the model, 2 more consultants immediately came running and also started talking at the same time about this model, after 20 minutes of their stories, I lost all desire to buy anything at all! 3 consultants per customer!!! What for??? They screwed up their heads and ruined the mood only!
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3
1
June 26, 2023
There are few consultants. Inconvenient location of everything in the hall
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September 11, 2023
The consultant is just super, maybe he's around me somewhere, but he's worth it
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August 17, 2023
A good store, with a normal selection.
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1
October 7, 2021
I took the TV in installments, explained everything beautifully and showed it, almost under the handle - I was satisfied
The staff understands the intricacies and details of any device, but there are no queues to banks
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3
1
January 30, 2022
A good assortment, prices are different for every pocket, there are discounts and markdowns (for damaged packages with goods)
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