My son persuaded me to give him a game console for a gift. We came to this store, because all the equipment from it in the house works perfectly. We took it in installments. I am glad that it is free of overpayments. The consultant and his son spoke the same language, I was needed only for registration))) Thank you for a happy teenager.
I went into this store, not knowing what kind of blender I needed at all. The sales consultant explained in detail what is the difference between the models. He even showed me how everything works and explained which one is better for cocktails and nuts. As a result, he left with a great purchase and no questions in his head.
I bought a TV in the 5th Element and decided not to save on the warranty. The manager suggested to take an extended one, at the same time explained what to do if something suddenly goes wrong. The TV works fine, but it's nice that, if anything, there will always be support. It's calmer somehow.
The wired headphones were broken (the right one began to work quieter), passed under warranty as a result, they did nothing, referring to foreign particles near the mesh
There are no questions about the 5 element store itself in Novolukoml, but there is a huge question about buying online. At the point of delivery of the goods, they provided what can be seen in the attached photo.
The power tool Drill-screwdriver GSR 12V-30 (285 BYN) was purchased as a gift. How can I give something that was given to me at the pick-up point. The case was covered in cuts, scratches, and dust... it is somewhat covered with sticky tape. The store employee himself agreed that the box from the screwdriver has a "non-marketable appearance." When I was there, they wanted to open the box and take out the screwdriver itself, but would that make sense? As a result, I refused.
The order was made via the website on 07/21/2021, the screwdriver arrived at the pick-up point on 07/24/2021. After refusing to accept such a product, I called a single number with a consultant and two days later a new screwdriver was waiting for me at the same store. And now there were no questions at all about the new product, so it was possible to bring one initially.
As a result, I did not receive the screwdriver on the day I needed, but only two days later, which was very disappointing.
Staff turnover, no qualified specialists, rudeness is present
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Дмитрий Киселев
Level 3 Local Expert
February 5, 2022
On Saturday, they came to them for electronics, a huge selection, everything is available. It is convenient that parking is right next to the store, you do not need to drag far. The consultants are mostly unobtrusive, so far I have not encountered others.
Pleasant employees work who do not sniff like in the market and behave politely. The choice is normal in the store itself. In general, there is nothing to blame, so the review is good. Last week I bought myself a Samsung phone here
With a discount, I hooked myself a robot vacuum cleaner, I wanted it for a long time and took it purely because of the special price, to be honest. But the thing is cool, instead of a pet, just still clean)
The hardware store as it is. Normal prices, often discounts of all kinds. I come here for equipment because I live not far away and there is plenty to choose from without any problems with the order.
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Роман Д.
Level 6 Local Expert
January 15, 2022
I bought a new laptop. The old laptop stopped working, and my work depends directly on the computer. I ran to this store, they advised me and helped me choose a good model for my budget up to 36,000 rubles. I was satisfied with my purchase.
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Павел Волков
Level 2 Local Expert
February 3, 2022
I monitor the discounts on the website. Sometimes nice products are displayed such as coffee machines, blenders, etc. I buy equipment only here and cheaper than competitors.
As long as I can remember, I've been buying all the equipment in the 5th element, only in different shopping centers)
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Ольга Шувалова
Level 4 Local Expert
October 26, 2020
There are unusual consumer programs, such as protection +, which not everyone knows about, but with which you can secure the purchase and repair it, if suddenly, even after the warranty. Sometimes it can be very useful.
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Руслан Александрович
Level 4 Local Expert
August 25, 2020
I took all the kitchen appliances for the new apartment in an interest-free installment plan and placed them on the website. The only online store where I found such conditions.
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Сергей Логинов
Level 8 Local Expert
October 21, 2021
Everything that is not in the store can be ordered with delivery via the website. That's what I do right away. It doesn't make sense to ride once again)
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Николай В.
Level 2 Local Expert
September 24, 2020
I bought a TV with more space than I have in a niche in the wall, missed it. I had to go. But everything was with checks, in a box, I didn't peel anything off and the next day they accepted and returned the money without any problems, I bought the same one, only smaller. I haven't lost a penny.
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Ксения Цыганкова
Level 4 Local Expert
September 2, 2020
In the stores themselves, the choice is normal, but there are more options on the site and you do not need to go anywhere to choose. I found a slow cooker on the website, ordered it in Minsk, and received it on the same day.