Rented vw polo for a week.
On the highway, another driver tore the hood off the side mirror and fled.
I’ve been waiting for the police for 2 hours, no one has arrived.
Since there was no protocol of the car from the police, they took 200 euros for the plastic cap of the side mirror (although the price is up to 15 euros). There were old scratches on the front bumper to hang on me. The video of the inspection was good.
I decided not to contact them anymore and rent cars from normal car rental companies.
If you decide to rent a car from them, do a detailed video of the inspection.
Great car rental service. No deposit is needed. I took the car at 19 pm, returned it at 21, no additional payments were asked. The delivery and reception of cars is very fast. The operators respond very quickly and explain everything in detail. I took a 2018 VW Polo, a great car, clean and fresh, driving fast. They do not try to deceive and pass off old scratches on the body for new ones. There are 3 insurance options (like for 5, 10 and 20 euros per day).
The prices are normal, VW polo was charged for 40 euros per day.
When renting a car, the employee offered insurance three times, I refused, as a result, upon receipt, they "found" a dent (it is about a centimeter in size and about 3 millimeters deep). Of course, it was not visible in our photos because it is small and visible from a certain angle (from the side). It seems to me that this was planned on their part - I paid 50 euros in cash because of course the employee did not have a terminal on hand) although they paid with a card when renting.