I am completely disappointed with the store's sales consultants! Lack of customer focus on the face.
I applied for the reason of inserting stones into rings as part of a lifetime warranty. In response, she was sent to the store where she purchased them, although the store chain is the same... No clear explanation has been received. Another store said that the sellers had to provide such a service.
Ambiguous conclusions suggest themselves...
if you don't want to serve customers, then why work in this field?
I've been thinking about exchanging jewelry for a long time: a gold bracelet that was constantly tearing and there was simply no point in repairing it, since it did not converge on my hand and a gold chain that was ruined after repair in a jewelry workshop. I went to the 7 carat store on Pervomaiskaya 69A by chance, just to ask about the issue of exchange. Attentive and polite staff greeted us warmly, explained everything, and were happy to show possible exchange options with a fitting. I exchanged my jewelry for new ones, a gold chain and a bracelet. I left the store in a great mood. The store also offers installments from 2 to 6 months, which is also very convenient, as well as excellent discounts. Many thanks to the girls from this store for their attentive attitude to customers. I wish your store prosperity and more satisfied customers. We will definitely come back to you for shopping again.
Pleasant service, good prices during online sales, excellent assortment, including a wide range of the Sokolov brand. The network promises a lifetime warranty :)
A good jewelry store, they work quite quickly. The product in stock matches the product that is present in the store/warehouse. The delivery time from the warehouse is short, in my case it was 20 minutes. In fact, the product matches the one stated on the website, the dimensions are accurate, I was satisfied.
I liked it. I bought earrings for my wife for the birth of a child. They put it off on purpose so that he wouldn't be nervous. The price tag is average for the hospital. Service for 5