I really liked the modernity of the services provided. No one stands in line saying, "I just need to ask." Polite and pleasant staff. Everything is done quickly. There is a playground and a buffet. So there is an opportunity to have something to eat and leave the child to play quietly. The queue is announced loudly and clearly in two languages. The only negative at the reception is that the woman is a bit rude. You can calmly explain to people that the ticket office is in the other direction. Instead of attacking people
Until 1994, our whole family lived in Tashkent, built housing after the earthquake and the subway. Now we are Russians, but since a significant part of our lives was spent in Tashkent, sometimes it is necessary to restore documents. And for this, you can now turn to a Single window. I was here today. And I want to thank you from the bottom of my heart! For order, for comfort, for speed, for friendly professionalism. I had a difficult question. And the specialist who worked in window No. 10 could rightfully refuse me. However, he was able to find a legitimate way to solve my problem. I filed a lawyer's request and returned to the center. However, more documents were needed. And here the employee patiently waited for them to be sent to me. Finally, just before closing, we managed to do everything! I specifically learned the name of this Man - Asliddin Abdumazhitov. It is wonderful when such people represent the face of public service! Thank you from the bottom of my heart, I wish you health and success in all your affairs, dear Asliddin!
Hello. I use the services of this organization. The staff is VERY competent, there was no question that they could not answer, they are patient, explain clearly, and even escort customers to the window. I wish EVERYONE and EVERYONE in this organization health, patience, endurance, an adequate boss, good bonuses, high salaries, and going to work as if on a holiday.
There was a task to make a PINFL for foreigners.
First attempt: Monday 17:40 was already closed, perhaps the wrong opening time is indicated here.
Second: 16:00, success!
There is confusion at the entrance, it is not immediately clear where the terminal with coupons is.
Everything seems to be clear in the terminal, but for some reason the service I need is called "passport and PINFL" - it's not obvious what it is, so I chose the "tax" section. After waiting a bit, I decided to check if I had taken the right queue and returned to the terminal, an employee was standing there and said that I really had to choose "foreign and PINFL."
Then I had to wait for 15 minutes, it was quite comfortable, although still for such an influx of people you need a bigger room ...
The procedure itself took 5 minutes, everything was clear, everything was clear, the photo was taken right there in the office, it would be ready tomorrow and they said to come without waiting in line to the same office. Thanks more to the employee from the 23rd cabinet)
That was the main reason.
1) Joyce Judy
2) Walking in circles and walking in circles
3) Operates information kiosks 24/7 if using online services.)
4) providing fast and high-quality services.
I speak for myself personally, I have applied many times, competent specialists provide services quickly and efficiently. The electronic queue has been opened in Uzbek and Russian, coupons are announced in two languages, everything is OK with the service.
I changed my license, received an ID card and a passport.
Everything was very fast - I took my driver's license and card in an hour, and my passport in 10 days.
Electronic queue.
The staff is polite and calm.
One disadvantage is that the terminals did not work well at the checkout.
I came to apply for a PINFL, took a ticket at the entrance, and was directed to the 23rd office. I waited 10 minutes, then they immediately accepted and took a photo, took prints, everything went quickly. You must have a local SIM card and passport with you. They said that the document would be ready within a day. A few hours later, I received an SMS notification of readiness, and I immediately picked it up. The total cost is 90,000. I was satisfied.
It's a good place. Comfortable. Quickly. I didn't wait long, the operator came across a young man with a quick understanding of what was needed and how. They also immediately stamped and signed it. We are waiting for a friend's help for now. There is also a registry office and a notary in the building. Comfortable.
It's cozy, they work quickly, especially issuing ID passports, they work until the last customer, which is convenient for visitors, but not for employees.
I applied to the Madat to RUSTAMOVA NAZIMA for illiterate and inadequate quality of services, as a result, material and moral damage was caused due to boorish behavior and non-recognition of my incompetence.Be careful
I am a Russian and was very pleasantly surprised by the level and service provided by this institution.
Well done! Fast, professional and very friendly.
The building is new, the staff is responsive, the conditions are cool: a huge waiting room, an electronic queue, upholstered sofas, a library, a cafe, a playground, toilets and a mother&child room!
The staff is forgiving to clients with individual needs.
And they also work extraterritorially.
Well done!
The knowledge of some of the employees leaves much to be desired.During the month, I applied 3 times for the same issue on the cadastre and each time the fee for services was withdrawn.And it was only for the third time that the application was drawn up correctly !
This is a terrible horror, not a single window!
I came to this "Single Window" in order to open an EDS (electronic signature). Which is, by the standards of the Single Window itself, a minor task that is quickly solved.
After receiving the number, I realized that there were 17 more people at home, but I think we can handle it in half an hour, since there are a lot of employees. But that was not the case! I waited 2 hours for this fucking EDS to be opened to me in 3 minutes!
Employees are dead flies.
The reception is ignorant stumps.
I quickly solved all my problems. The attitude is respectful, even though I am not a resident. The quality of services (attitude, speed of service, informativeness, etc.) is at a high level. Thanks!
It's a mess, they said they were working on Saturday in the Yashnabad district, I came to the Yashnabad branch, and they said they weren't working, time and money were wasted!!!
Polite and fast service. In the summer, the air conditioners work well, I wish the children's corner would be better designed, otherwise there is nothing to occupy the child with, and the queues there are always long.
I came to make a new cadastre for the apartment, brought the necessary documents, everything was done in three days, including weekends,they work quickly, minus a star for not telling me what documents were needed right away on my first visit and I had to come twice
I stood in line for 2.5 hours, the staff is bad, the girl from the reception leaves her place to solve the questions of the guests in the hall instead of the manager, and 1 of the 6 operators works as a result, a huge queue and the operators talk to each other and answer the questions of the guests that lunch
Convenient, affordable, comfortable, modern... It was unlucky that there were a lot of people...the department was closed for lunch, but it would be possible to put a backup employee...We spent the whole day there, but the issue was not resolved. I had to come the next day.
Very convenient for everyone.
In general, this is what needed to be done for the people, no corruption, it's all official.The service is good, the staff is polite, they work smartly, I do good luck.
People press. It's good that the electronic queue is working. You cannot pay with a card at the checkout for the service rendered. Just the filling.
See original · Русский
1
Кли Ент
Level 7 Local Expert
June 16, 2024
I do not recommend this department of public services, employees who are completely uninterested in work, huge two-hour queues. In addition, I applied for PINFL, usually everyone does it during the day, I was told it would be ready on the 19th, although I applied on the 14th, since there are 4 days off and holidays. They referred to the fact that the program does not work as usual.
By the way, the staff said that you can check the status by phone, but this is not the case. No one is answering the number, although the number is also indicated on the maps.
I will also add that you will have to wait at least two hours to receive the PINFL, so there is no point in coming before closing.