Dodo in Trinity (Grodno) is an example of how franchisee can kill brand loyalty and ruin a reputation. This is the worst Dodo pizza place I've ever been to. The inscription on the Dodo pizza EXPRESS point. There is a queue at the checkout – the cashier is simultaneously preparing and running to the checkout, the staff replied to the question of when the cashier would be, "as soon as he gets free, he will come, he has something to do." With this phrase, the entrepreneur lost part of the possible revenue. When the cashier approached and the girl in front asked to clarify the ingredients in the pizza, she was told, "there's a menu on the wall, look there or on the website." The height of customer orientation. Express is when you have an uncomplicated order of bruslets, mini-doster and coffee prepared for about an hour. And they forget to pour the coffee. When asked why it took so long, they replied that everyone in Moscow was spoiled, but they had it like this.
Dear ones, we in Moscow are just used to high-quality service and a normal attitude. And if you take on the franchise of a good entrepreneur, try to match his level. They come to you not for exotics, but for the quality of your favorite brand.
By the way, QR code quality control doesn't work either.
I ordered there very often, there were no questions at all. Today I decided to make an order (pasta and dodster), I was hungry, the first meal of the day. 4 hours after eating, I felt all the signs of poisoning, when contacting the support service to the two managers, no solution was received. (The first girl just advised to go to the hospital, the second offered a discount on the next order). It's a shame because of such feedback, I won't order there anymore. I advise everyone to take care of their health
Hello, I came to your wonderful city, and I was upset by the employees of the food court of your network, at the request of using a promo code, it was difficult for them to say the terms of the promotion, at least somehow to voice ( while looking as repulsive as possible for employees )
I understand that you are tired, but can you have a more pleasant attitude towards visitors?
There is no steam in the kitchen, no contact with the client either, thanks for the spoiled mood, I hope other tourists stumble upon a positive.