Legal entity. We asked about the issue of disconnecting the Internet at a shopping facility. The Internet was connected there 2 months ago. It turned out that they couldn't turn us off, because they had a contract with another director who quit 1.5 years ago. But we were somehow able to connect without mentioning the last director?! And a robot on a phone line is something altogether. He doesn't understand you, paraphrases your questions, and doesn't connect you with the operator in any way. I had to come personally to the head office, where I also had questions... A lot of time was lost, at that time we could have been doing other work. I'm in a bad mood, and I don't want to go back to the operator.
I bought a mobile phone and a watch. I really liked the attitude and general involvement of Tatiana's consultant. I explained everything, showed it and set up the phone. At the exit, I received a ready-made and functioning kit.
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Show business's response
idyoursmile
Level 15 Local Expert
February 19
Unfortunately, this salon is losing customers, I agree with previous reviews. Out of the 4 people, no one even greeted or paid attention.Change the manager in this salon or who this lady is (Huawei brand representative)Laughing at customers, talking, etc. They send you to "in touch" or the 5th element to solve the problem, they contacted you about configuring the Huawei phone!
The " administrator " or whoever she is clearly doesn 't have the information , but she knows how to be rude . They sold the product, refused to return it,
because the gift did not fit the child.It 's been 30 minutes since the purchase . Money is wasted!The class is simple! I will definitely not advise and recommend this salon, and the company as a whole.
I purchased Redmi Buds 5 Pro headphones. I planned to pay for part of the purchase in cash, part by card. I was not allowed to check the goods before payment, and the employee Tatiana did not warn me that the deposited cash would not be refunded. The quality of the headphones turned out to be lower than expected, the price is not justified. Despite my desire to refuse the purchase, I was forced to purchase another product. I consider such service unacceptable. I do not recommend this store.
It was not very pleasant to witness how Olga Molokovich and a representative of the Huawei brand (surname Kharitonova/Kharitonenkova /something like that) during my service first discussed the guy who received the consultation in front of me, and then laughed maliciously with the amount of my order. What difference does it make to them how many times that guy comes for a consultation? He can do this as many times as he wants. Or has the former velkom already imposed restrictions on obtaining information? Should they care about the fact that he wants to take the goods in installments? No. And what was funny to them from the fact that I take the goods for 369 rubles? Won't this Olga get her own percentage of this amount?
It is a pity that people who receive money for customer service find the conscience to openly discuss them in front of them. I advise you to teach them tact, because they do not have professionalism and never will.
I bought a phone for a friend in A1 for CASH, NOT by INSTALLMENTS , it's just a circus and not a telecom operator, who do you have marketers doing this? The cost of the device is 600 rubles for the promotion , without the promotion something is whiter than 1000 rubles , but the promotion is valid upon presentation of a passport , this is what kind of bullshit I pay the entire amount at once, next to MTS and there the same phone can be purchased without a promotion for 600 rubles without a passport and not being their subscriber , in general A1 get involved in normal work ,and not for the sake of a show !
The only thing that needs to be changed by the wellcom operator in the country is the communication tariffs, they have been overstated to the maximum for years