We sold my husband a phone, a redmi laptop 12, a man who works there sang that a normal phone, as a result, the phone does not work normally when the screen does not light up, but just a black screen and there is no way to pick up the phone, only to call back. They gave it away for the first time, said they did, took it away on the same day, brought it back to the road again, it takes 25 km there and 25 km back, 50 km to hand over the phone. They took it back for diagnosis, so they also accused that they immediately had to look at it and check it, as a result they returned it back and they did not reveal anything, everything works well. Do you want to do an independent examination at your own expense at the same address that they are checking the phone now and they have not found any flaws)))))) But if this espertiza can't see anything again, you pay 350 rubles for it. The phone is good for calls and some programs, its cost is 560 rubles, it's easier to throw it out and buy another one, but not in this place. We will not buy anything else in A1. There were two photos of such papers, in the first they said that they had done everything and were tired by resetting to factory settings.