When you don't come, there's always a queue. The staff of the communication salon work like sleepy flies. The prices of goods for A1 subscribers and those who are not, differ by more than 2 times! I wanted to buy a smart watch, saw the price on the website and came to this salon. They were not available, but I was offered to reserve them at another store. I specified a phone number, by the code of which it was possible to understand that I was not an A1 subscriber. The seller did not say anything about this. As a result, I spent more than an hour in two queues and left with nothing but a lot of negative emotions.
according to the work of the staff, 5 points, the point is removed for extremely low ottomans. There is an electronic queue system and you can schedule a visit without queuing in advance.
All the advantages are covered by the fact that there are always queues and a lot of elderly people constantly in this office, having come here to buy a phone and connect, they immediately wanted to escape, since it is simply impossible to stand in this queue. But since the phone was needed right here, I had to. I had to watch how customers constantly tried to be rude to employees because of the request to put on a mask, it was also clear that they were required to set up something, look at it, explain about their phone, because of this, the queue moves even slower.. In general, I do not recommend it, it is also worth noting that I did not like the service of Olga's specialist. It also caught my eye that the staff looked very tired. Do they even have breaks and weekends? It doesn't look like it at all.. Even when I passed by for several days in a row, I got the impression that I saw the same employees..
In general, velcom is bad, very, very bad.
It is better to work all day without television Today and when contacting the organization, they say after five the television will be connected, while twenty minutes of the funeral march on the phone when you call them, and the money will be withdrawn for the service according to the contract
I like the new wiring from A1, when they connect you to some bullshit, and then they withdraw the money for months!!!)
You call the operator, turn off this kayak, and then they connect it again!!
And only thoroughly when you quarrel with them then, the money is returned!
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Level 2 Local Expert
September 21, 2020
There was an extremely negative impression of Olga Boldasova's employee, she behaved extremely arrogantly, it was felt that she wanted to get rid of as soon as possible, she was rude, she couldn't really explain anything properly.
Teach her how to work!!!!
The connection in the village is not very good, we have sent a request several times about poor coverage, but the quality of communication has not improved