Many thanks to the staff of this store for the high professionalism achieved in the field of service! I would especially mention Anna Lyagushevich! Thanks to her, I stayed with the A-1 company!
One of the most disgusting departments, I often see that only one person works. The second person can accept one ticket, and then start walking around and find out what exactly can help. I don't quite understand the logic behind this if there is an electronic queue. Also, if something can help, then why are other coupons waiting in line anyway, even though people arrived much earlier? There was a case when I came for a service, but they didn't call me (for example, there was a 60 number), but people who came later (63, etc.). As I understand it, if a person wants to purchase a phone, they are served out of turn, which makes no sense in an electronic queue. As a result, it takes 20-30 minutes to apply for a service that takes 1 minute.
I took the ticket and stood 189 in the queue, and after 188 the client was immediately called 190-moreover, I think that the consultant at the 3rd counter is not working on my issue, but all the other employees also started calling further in turn, ignoring the coupon.