A1
55 reviews
April 3
Marina, a specialist, provided a very high-quality consultation on the selection of a charging cable and unit. She pointed out the advantages and features of all models, which shortened the selection time. Due to the good information and training of such a specialist, the purchase brought only positive moments and subsequently all the problems with charging were solved! Thank you again, Marina!
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1
May 10
I changed the plan for myself and the children to a new tariff, social, everything took 5 minutes, the service was excellent, the staff was polite, it would be possible to change the plan online, but so far only this way, in general I recommend
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November 1, 2024
The wire is covered, I went to the store after work, I say I need a wire for fast charging, they show me a cube, I need a wire, the wire does not matter the main thing is a cube, I think everything is clear with this institution.
Perform an interception of your store.
On the second floor, phone repairs, without any questions, you will receive a 6000A wire, 45 rubles at the checkout, and did not say anything that the main thing is a cube.
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September 19, 2024
Everything is very slow… Specialists do not meet with a smile, they sit and give their bad mood to the company's customers. We wanted to quickly run in and buy a phone, but we stayed here for an hour… In general, it is very terrible… Why have you become so un-customer-oriented. There is a desire to be away from you already.
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3
July 26, 2024
I wanted to buy a charger for 33 rubles today on July 26, 2024. I made an order through the website and silence, OK, so the nearest a1 store in Nord city fell out. Cash payment is not possible, applepay payment is not possible. They advised me to go change the money and bring it to them without change. So all 3m remained sitting on the op exactly.
A very strange attitude towards customers and a1 in general.
By the way, the online store did not call back from lunch until the end of the day.
1 star is even a lot
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3
July 21, 2024
Well-maintained and clean department. Polite and kind staff who are ready to help and answer all questions. As always, everything is on top!
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July 9, 2024
I strongly advise you to train employees on how to communicate with customers!!Rudeness , a dissatisfied face (which is what they came for ) , you need to leave it at home and not show it .Tonight I received the full package from Ilona's employee, I strongly advise her to follow the instructions)))
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May 10
There are not enough customer service specialists. Queues on weekends could have been avoided.
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December 23, 2024
The most disgusting service, you can't even call it a service. If you want to waste your time in mediocrity, then this is the salon for you
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2
September 19, 2024
Excellent specialists, everything is fast and efficient
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1
December 29, 2022
Pleasant, courteous service, competent specialists. The consultant spoke in detail about the technical characteristics of smartphone models and gave recommendations. Thank you. I recommend.
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1
June 22, 2024
Terrible service , constantly queuing , if you don 't mind your time , and sometimes you can wait an hour , then this is for them
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3
June 11, 2024
It's a weekday , there 's a queue of 10 people , one operator is working, the rest of the staff are wandering around the room .No one is in a hurry , it's terrible …
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3
September 2, 2022
I liked this particular office. The employee answered all the questions. I explained what my problem was and submitted a request to the customer service to solve my problem. But in general, I did not expect deception from A1 company. I signed up for the auction tariff for 9.90, as a result, I am charged a subscription fee of 22.99. The promotion does not work, although it should work. I don't have time to pay, the money flies away instantly. And no one solves the problem, they are "fed" with promises. Almost a month has passed. A1's attitude towards the client is not serious.
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November 21, 2023
The service is disgusting. There is a huge queue in the office, the employee is in no hurry and rudely offers to drive to another office. There is no customer orientation at all. Very sorry.
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January 30, 2024
a weekday. one employee is a queue of 10 people (and free employees move around the office and go about their business ...)
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5
October 4, 2023
I stopped by to change the SIM card to esim, everything was done super fast, I liked everything, there was no queue! I recommend it!
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June 6, 2024
In the middle of the working day, there are 4 workplaces in the salon, one person works. The queue to the door.
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3
October 9, 2023
Attentive attitude, polite communication, fast work. Thank you.
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December 6, 2023
I was disappointed in the employees who serve customers extremely unprofessionally.
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3
June 3, 2021
A great store. Friendly staff. And most importantly, patient. How many times have I watched them 100 times))) They explain it to Grandma and grandpa. Special thanks to Alexander .... F. I. O. I won't say. But a person remembers all his clients and even their names.
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July 30, 2022
Excellent salon, high-quality and attentive service, individual approach to the client!
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October 1, 2024
There is no electronic queue
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2
October 6, 2024
Always expensive
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December 22, 2023
Good service.Fast and clear.
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3
September 7, 2022
People are like herrings in a barrel, no matter how you come to hell you will get. The employees are very friendly and competent.
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August 30, 2021
Very attentive staff, explain everything in an accessible way, help patiently, with understanding, thank you!
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November 6, 2021
After waiting in line for a long time, and did not receive any specific help, Rusakova's manager Lyubov turned out to be a completely incompetent employee. Time has been spent, the issue has not been resolved.
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June 12, 2024
Huge queue, slow service, everything is very deplorable
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2
January 23, 2023
It is necessary to change for the better, and not to search for what we will fix, the connection is very bad
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August 24, 2022
A good mobile operator. If we could work out our relationship with the ECC, it would be great
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1
February 3, 2020
Cashless payment only. Polite, pleasant staff will help you solve all your questions. You can top up your account in the bill acceptors inside. A good selection of phones and accessories.
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August 18, 2021
I haven't been there for a long time, more than a year. Last time we visited, there were a lot of people there, we would have to wait a very long time, we had to go to A1 at the intersection of Prospekt and Volgogradskaya.
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September 7, 2022
It's a small room, but the operators work fast.
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June 8, 2023
A good salon
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2
November 14, 2022
I only buy phones here
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February 25, 2022
The help of an employee with a "windy" hairstyle
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December 5, 2022
Fast, good, convenient.
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September 7, 2021
everything is fine. good staff.
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April 26, 2020
Since the first day of the office opening, I have been contacting them for all user questions. I have always felt the attention and customer orientation of the employees.
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February 16, 2021
The absence of an electronic queue leads to constant swearing by visitors
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June 10, 2021
The issue was resolved promptly, there was no queue. It will not be difficult to find an office
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September 20, 2021
Polite staff, quickly connected the SIM card
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August 18, 2020
No questions asked-everything is fine!
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July 8, 2021
Top compartment a1
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October 12, 2019
Polite staff will help you with the choice)
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February 22, 2021
The best service
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September 6, 2019
There are always queues, although the service is excellent.
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October 3, 2020
Attentive to customers.
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May 9, 2020
Everything is fine, just queues
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