It's a terribly disorganized place, I don't advise you to come here, I came in advance, the recording didn't work, as it turned out they don't have an administrator who will monitor the order and recording. They asked me to wait for the nearest available hairdresser. As a result, a random customer comes in after me with a child, and they immediately find a place ahead of the queue. I went up to him and asked if he had taken a queue or if he had signed up in advance, the answer was no.
I've had my hair cut here several times because it's next to the house. The masters are not very good, they cut it badly.
Customer focus is at zero. I made an appointment in advance, called and asked to confirm the recording, arrived on time. They said to wait 10 minutes, then another 30. What's the point of recording if it doesn't work???
The opening hours are 10:00-21:00. I arrived at 10:20. None of the masters, from the word at all. The girl at the reception offered to come over in an hour...! Customer focus is on top! Keep it up....