The most disgusting department in the
Yerevan . To exchange money, you will sit there for 30-40 minutes. You will give normal bills, and they will change them for torn ones and refuse to exchange, so when handing a bill to an employee, be vigilant, pass one bill to the cashiers under the cameras. For the first time in my life in Armenia, I came across such inhumane employees, and in principle, people, if they could be called such, of course. Unfortunately, I cannot specify the full name of these employees, due to the fact that I was too stunned by the similar behavior of the girls, one of whom tried to catch up with me to deal with me, and a guard came to help her. Considering that I was late for the tour and asked for an exchange 100 times. I don't know where the head is looking, but with such employees there are fewer and fewer customers
pluses
- friendly security, who will tell you more than the bank staff
minuses
- terrible work of the staff, the girl could not open the card and account (with a full package of documents), only a separate queue-waiting = card, a separate queue-waiting = account. Although it is likely that the employee simply does not know how to open it herself. A female employee (an ordinary clerk) behaves like a director of the world. Even banal on "barev dzes" - complete disregard.
I have accounts in 4 different banks myself (we went to open my mother's account) - nowhere is there even close to such boorish behavior
Terrible conditions for opening an account. They ask for a whole package of documents, as if you are asking for a loan or mortgage. But there are no queues, probably for the same reason.
I do not recommend it.
There are no advantages.
- long wait
- the staff is rude and - this is an Armenian "trick" - denies what was said
- be sure to check the issued money, especially the currency! They want to "sell" defective banknotes.
A mess, under the European franchise.
This is just a mockery, now I'm going to write a complaint to the office manager, everything looks so great, but you go in as a bank customer and ... you sit for more than an hour to make a simple payment for a receipt!!! It's just that there are only two employees at the ticket offices. And the rest where and why not, I'll try to get an answer
The bank's employees absolutely do not care about their work. They smile in your face, but they can't open an account for me for a MONTH. Just because of the negligence of the employee, which they themselves admit without any problems))
There are two queues, one with coupons and another through their mobile app. You need to download and receive an e-coupon without registration, then activate it at the branch using a QR code. The service is extremely slow, which is why there are a lot of people. With a regular ticket, wait 45-65 minutes. another joke: Your number on the scoreboard lights up for 20 seconds and disappears forever))
Terrible bank, no matter how many times I haven't been, I have to wait more than an hour, two, three. I mean the branch on Garegin Nzhdeh Square. Inhumane conditions.
I wait exactly an hour and 10 minutes to exchange rubles for drams, AN HOUR and 10 MINUTES!!!!!!!!
12 windows in the bank , and the queue is like in the 90s for bread
AAAAAASS!!!