even 1 star is already a lot for you, it would be possible, I would put minus 10,000, first of all - the queue is huge, which does not move at all from the word, you try to go out into the hall to ask someone what question, and who has a light question immediately pick up and take it with you, and the rest are waiting for when you goddesses will deign to call the people waiting in line, there are only teenagers working, it looks like you just graduated from school and came here to replace them with a part-time job, so let's say, secondly, the staff is NOT COMPETENT!!!!!! in any of your branches!!!!!! you stand in line for an hour or more, they come up to clarify what kind of question, and then they suggest that you can sit down there and wait, because they DON't know how to work, they just pretend to run like crazy from side to side pretending that they are working, in fact it's stupid 0, windows don't work during rush hours and they are not serviced, they can stand up in front of you and defiantly leave the workplace with such a smart look that it seems they are ministers and they were called to a meeting, chubby teenagers, wait for more than an hour to hear at the end - oh, sorry, we are not doing this? I mean, you don't practice? And why are you sitting there?? Are you serious? does the central office send it to a remote branch of the bank to be done there?? and when they asked who had what question, couldn't they say that we weren't doing it? You're WASTING the time of those people who really work and don't have time to run around the city....Just my shock is in shock!!!!! how can you be so incapacitated and serve serious people, and even in such a serious place...I have a feeling that you are being gathered at schools and taken there to fill out the broadcast for show, they will get a job with you, and even then, having settled in a bank, you change like gloves once a season, I tell you how it is!!!!!and I'm tired of changing managers every time after a month or two, you either work or you don't work, and stop torturing people in queues without realizing it, you don't know how to work, shut the hell up!!!!!!! Because of people like you, many people lose the most precious thing, namely, time!!!!!!!!!!!!!!!!!!!!! Shame on you!!!!!! and also learn how to take the phone number that is listed on your website, or take it away, stop fooling people!!!!