When an order from Ozone was received by the business delivery department, the employee did not warn that if a parcel was rejected, it was necessary to come to the branch and personally refuse to send the parcel back, and a refusal by phone was not enough.
it's a strange state-owned company, but they surprisingly work flawlessly, like a Kalashnikov assault rifle) postmen sometimes break down, but given their salary, they can be forgiven for small pranks)