Good location. There are comfortable steps with handrails. Prompt and high-quality service, courteous staff. They will help and tell you what you need.
It's difficult, it's unclear. But the staff is always ready to help. There are small queues. But the service is fast. They promised to make a passport in 15 days. It will be a month soon. Still not
I want to express my gratitude to the head of the department, Sidorova Elena Vladimirovna, for all possible help and assistance in considering the issue, a competent approach and care, tact and efficiency, as well as to all the involved specialists of the department, thank you very much!
An interesting place!?) Everything seems to be fine, but how strangely they explain everything to you. It is impossible to tell your feelings, I recommend visiting yourself, especially since now passports need to be changed more often!)) And share your impressions! But I bet perfectly, everything is solved well!))
I want to leave feedback about the 2nd and 6th cabinet.
I received a new passport to replace the old one upon expiration.
I did everything urgently for 7 days.
He asked to replace the surname in Latin so that the translation would be from Russian and not from Belarusian.
There are also seals about registration, about children and about marriage, so that they would also be in Russian.
He asked me to make a certificate with the data from the old passport.
Submitted documents on 06/10/2023
at about 12:00 in the 6th office
I received it on 06/16/2023 at about 16:00 in the 2nd office.
During the submission, all employees helped, all questions were answered, even just passing employees provided assistance kindly and politely.
I am very satisfied with the quality of public services.
There is something to compare with the same migration center in St. Petersburg.
Everything was on top here, unlike in the northern capital, where how lucky you are depends on the employee.
I couldn't help but mention it, so I'm leaving a review. Thanks to all the staff for their professionalism.
And well, the passport was done on time, and everything is as requested! Accordingly, I am very pleased.
We ordered and collected passports for children, the staff is polite and tactful, explained and helped in everything, fill out forms and write a statement on loss.
I'm happy with everything
I came here to replace my passport.The documents were accepted quickly, there were no queues.Polite staff.But it would not be superfluous to make repairs in the room, it may not be so important for visitors, but for those who work there every day, it would be more pleasant to perform their duties in comfortable conditions.
They made a passport with an error in the date of registration. I didn't have time to redo it, I took it away, I'll come next time and demand to do it for free
Fast, simple, convenient. The phone was answered quickly, the information was given. As we wrote earlier, cosmetic repairs are required. Ala, one window, it would be much nicer
The employees are polite, they will help you solve the issue. Everything is done quickly. I changed my passport, and they helped me arrange all the documents in a minute.
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1
Вера Скиндер
Level 11 Local Expert
August 3, 2023
The polite and competent staff helped me. Everything was explained and told.
I would like to thank the girls from the 10th and 7th cabinet!