They explained everything intelligently and explained how to repair the Holt coffee maker. We were guided by deadlines, we met the deadline, we gave a guarantee, we told you tips on operating and extending the life of the machine
I gave the coffee machine under warranty!
After 2 days, they called and said everything was ready, it was cleaned and everything works!
I came home and found that it wasn't mine!
I called and said come and figure it out! After a couple of minutes, they called back and offered to keep this one for themselves, they say it's the same! I asked if you gave mine to someone and said no!
I went to get my own on arrival, the girl took this coffee machine and went into the room closing the door! After 5 minutes, he takes out the same car itself and says, they say, here is yours, but this is the same one that was immediately given to me, only she wiped it!
They called the authorities, it's no use! No proposals have been received to resolve the issue! Just a shrug of the shoulders!
As a result, the deception could immediately say that they were confused and did not arrange a performance! I took another coffee machine!
I do not recommend contacting this service!
The bosch 2363 thermophane was covered, it was registered for a three-year warranty.a company certificate is available.There were 2 months left until the end of the warranty.I called this service, they said bring it.I passed it as per the warranty, I only needed this certificate.They issued a receipt stating that the diagnosis is carried out within 14 days, after which they contact the owner and report the results.I waited three weeks, called myself.It turns out that spare parts (the heating element is not available, the thermoelectric element is almost like a new duiker, almost 400 rubles)But the most interesting thing is that this is not a warranty case.I wonder what the warranty covers, there's also a control module and a housing.So that's how it is
I left the device, after 5 days it was not even diagnosed, apparently this is not the limit. It is worth thinking deeply about whether it is worth giving the device here, since you will have to part with it for a long time. If they fix it, I will write an additional review about the result.
We did it quickly, kept in touch throughout the repair, and offered a way out of a difficult situation with a meat grinder. Thanks for the help and repairs.