Good afternoon, I want to thank the leading specialist of the one window Administration of the Leninsky district of Minsk Solovieva Inessa Valeryevna, as well as the head of the one window service of the Leninsky district Administration of Minsk Borichevskaya Nadezhda Sergeevna, for her competence, professional approach to citizens' issues, patience.Well done, they work as a team, solve the unsolvable, while remaining polite and tactful.About such specialists , I would like to say :You are in your place.Thank you so much for knowing your business
If you remove the show-offs from the heads of the performers, the assessment can be higher.
To receive documents in one window without problems, it is already obvious.
But if you address a housing and communal issue, they send you around in a haughty voice.
They don't read reviews and don't respond, or maybe they do, but they don't consider it necessary to take into account people's opinions?! Do they care about all the appeals of people with communal housing issues!? In other words, there is no specificity in the actions of the administration in direct communal housing issues. For example: the entrance is not cleaned well enough. The Housing Department is responsible for reducing people, we do not have time. In the housing and communal services, we are not engaged in cleaning staff! And the ends are in the water!
Not a lot, not a little, tenants pay in fact for cleaning!
After the birth of the child, they immediately joined the queue at kindergarten 86. When applying for a referral to kindergarten, they said that you were not in the queue. To which the notification of acceptance to the queue was presented. THE RESULT: it turned out that the queue was given to one of the thieves.... who scored on the production. The administration is simply silent and cannot answer anything. Everything works through the cache and brazenly.
I never cease to be surprised at the ability of cabinet ladies, with just one sentence, said in a quiet, sweet tone, to humiliate a person. I came to Office 111 on 1.11.2021 today about my early retirement. I am a mother who raised a disabled child for 24 years. They just shoved a piece of paper at me to collect documents, then they just pattered through a few more points. The female inspector didn't even bother to tell me where to look for these certificates. The printed sheet contains only the archive and another phone. The conversation was conducted in a condescending tone. I had the feeling that I was begging. Especially after saying that the state GAVE me an indulgence in the form of five years (early retirement 5 years earlier). Are Sobes employees not taught to work with people? What kind of indulgence? What are you talking about, poor workers? Well, the cherry on the cake, when I asked to turn off the false pathos, the second inspector told her colleague about me in the third person -Yes, give her this piece of paper with the list, and let her go. In principle, this is all you need to know about people who are put in their places to help the population in matters of pensions, benefits, and so on. And in fact, with an arrogant look, they will print out a piece of paper from the computer and send it to an unknown destination.
Absolutely boorish behavior among employees. The quality and optimization of the work is zero. If I had my way, I would never have gone there. Arrogant...
Today I applied for targeted social assistance for medicines. I was rejected as a disabled child. And I gave 124p for glucose. I was told that assistance is provided only to officially working disabled people and then only to those whose income does not exceed 390 rubles. I.e., in fact, almost dying of hunger. It's just a shame. And this is called a socially oriented state. Feudalism is flourishing.
It would be possible to put -1, no one wants to work, there is an archive, but there are no employees, you need to find documents, but there is no one to look for, and the answer to requests to "one onco" in 10 days is: no information found...
The room is decorated perfectly. Recently I had to communicate with the employees of the executive committee, I also liked everything. Thank you for your courtesy and attention!
I was lucky enough to get there once. The servants of the people, as always, behaved like a gentleman and we slaves have nothing to do there. Where are they recruited only like that? In general, as always, they are on their own, we are on our own.
There were no queues in one window on a weekday at 11.00
I solved the issues quickly and efficiently. They promised to send the certificate by mail in 5 days, but they sent it in about 10.
See original
10
1
p
Level 30 Local Expert
June 1, 2020
There is no trust in the authorities. People are just sitting there. Any question drags on. The service is like this.
In my opinion, an organization that is unnecessary to anyone, which does not solve anything. There is also the Department of Education, which also does not solve anything.