Aeroflot Russian Airlines
17 reviews
January 23
Aeroflot has been having noticeable problems for the last couple of years, I don't know what it's related to, maybe because of Savelyev's departure or the cancellation of flights to Europe. I used to think Aeroflot was the best carrier in Europe, but now it looks very sad. I flew a couple of days ago on a Moscow -Dubai flight, the food is terrible, the chairs and tables are dirty, some of the chairs tilt very much backwards and the person sitting behind them is very uncomfortable, it turns out they can't even change the chairs. I felt the difference when I flew on Emirates, the cleanliness, the food was delicious, a separate menu for children, and the staff was friendly. I hope Aeroflot returns to its previous level, or say that you are low-cost airlines and lower ticket prices, with such a service people feel cheated.
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November 4, 2024
115 thousand for tickets to Dubai-Moscow-Dubai, for one, economy!!!!! The flight schedule was changed twice, as a result, the departure was 4 hours earlier, although they bought the latest flight specifically, as a result, they lost half a day of vacation! it is impossible to register and choose a place, as a result, they put themselves near the toilet without reclining the seat, multimedia does not work. Aeroflot has become worse than its own low-cost airline Pobeda. IT'S A DISGRACE!!! Aeroflot will never be more, ANY airline will be: cheaper, more punctual and technically more reliable than this blue-gray-orange piece of der...ma.
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December 9, 2024
The service has become terrible ! As if we owe the staff something! I mean the flight attendants! Some are rude, sarcastic with a smile like I answered ... and only in the air fleet is the problem that they constantly make the sauna temperature to the maximum on board! It 's stuffy to fly and they won 't even milk the transport prosecutor 's office if they still register and send a complaint
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October 28, 2024
180 thousand for tickets to Moscow from Dubai for 3 adults and 2 children. 6 hours of flying on non-folding seats. Have a conscience, places with increased comfort mean you have to pay extra, and have you forgotten the discount on the reduced ones?!
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December 25, 2024
everything is OK. Just arrive earlier, about 3 hours before departure. The more automation, the more time it takes.. Have a nice flight to the reader of my reviews!
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2
April 18, 2023
A comfortable airport. Individual approach to each tourist.Clean, spacious, neat.Minimum waiting time. There are all kinds of shops. I recommend it! I was very satisfied!
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July 6, 2024
Bad attitude towards customers, there was a huge queue. At two o'clock. Then we were still standing at the counter when I suddenly decided that she should give someone advice. Then she refused to serve us at all. The company leaves the best
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2
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November 1, 2023
A good business hall. You can spend a few hours in comfort before departure. Delicious food, varied, fresh. The on-pass of the mir payment system works.
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1
May 23, 2024
A terrible organization, a disgrace to the country! Flight SU521, May 19. The plane couldn't take off the first time, it didn't even reach the runway. It broke down, but they kept us on the plane for 1.5 hours without air conditioning. Then they said that our air conditioner broke down - they dropped everyone off and then we waited three hours for a representative of the organization in order to get off the flight and go out into the city. The phones were silent, there was no information, even about vouchers at McDonald's was not reported centrally. Someone found out and said more. The service is just 0!
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September 9, 2024
Aeroflot is a great helper for Russians abroad, fly with Aeroflot.
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November 15, 2024
If you want to lose your luggage and hear rudeness when contacting a missing person, you are here.
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January 22
Garbage, not an airline, it used to be so-so, now the bottom is just
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March 19, 2023
the disgusting attitude of Aeroflot employees in Dubai to passengers.
06.03 cancellation of the flight to Sochi due to a broken plane. There is nothing on the scoreboard, the airport staff does not know anything about the flight, postponement or cancellation.. All these phones do not answer, of course no one knows on the hotline. And not a single employee of Aeroflot came out to the passengers and did not explain the situation!! And in this situation it was the most terrible and humiliating!!!! Because of the next connection in Sochi, we had to change tickets without waiting for an explanation, otherwise we would have lost subsequent tickets (also a disgusting moment in the Aeroflot piggy bank, but this does not apply to the office in Dubai), and then 3 hours with a small child to leave the airport, it's not as easy as we would like.
And then it turned out that a plane was flying to us, and we could fly to Sochi the same day. !!! We just had to tell the passengers about it and not make them nervous and spoil the end of our vacation. By the way, the next day there was a flight delay (for which we changed tickets) for 3 hours, an airline employee was on that day.
Minus 50,000 (hotel, postponement of two connecting flights) per family due to the situation and complete disgust for this airline
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5
2
September 23, 2023
And what can I write about the airline? Tickets from Anadyr to Moscow are cheap. Subsidized ones are even cheaper
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1
June 5, 2023
There is much to strive for. I can't say anything bad, but it's not good either, it's not a victory, but it's not Emirates' airline either
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1
January 20, 2024
The best aviation company! Fly with Aeroflot!
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October 15, 2023
A good company with a history of 100 years
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