A good hotel in its price category. The rooms are clean, small, but not cubbyholes. The staff is friendly, food is brought to the room quickly. In its price segment, it is probably the best hotel in Shymkent.
A modern hotel. There is everything you need for a comfortable stay. Friendly, competent staff. Cleanliness, everything is ergonomic. The breakfast is very good, a large selection of dishes.
Restaurant dishes as in the dining room ordered chicken fillet with vegetables brought what is in the photo full of fresh, if you have an appetite for beautiful decoration of dishes, then here you will not get it... a big minus . The rooms worked out their resource 5 years ago . Cracked window sills in the rooms, the walls are shabby, the carpet is rolled up on the floor.
Service for 3, Interest for 4+, breakfast is not bad, but the dishes are not signed, what of what and where. It's clean enough. In general, the price and quality do not meet the requirements. It's a bit expensive for this level of hotel.
The hotel is super. The renovation is excellent, the rooms are decorated with wood, although not large in area. The staff is polite, convenient location.
I liked it, the only minus is the late check-in, and breakfast on arrival is not offered as a convenience, because it is not included, and since it is impossible to leave very early by train, it is not possible to have breakfast.....
The rooms are basically standard. Relatively clean, I didn't notice any smells or other things. The staff is friendly. As a result, the price/quality ratio is consistent.
The nicest hotel among the middle segment. A little more successful breakfasts would be. A lot of unremarkable pastries. But freshly brewed coffee is included in the breakfast
I put 5 stars, as I compare it with the Irtysh hotel in Pavlodar, although this is a different story.
The hotel is cozy, still in good quality, it is clear that there is something to complain about in the interior, so to speak, it wears out over time. From + location, water park (but we never got there))).
Of the minuses, a weak breakfast, not in Shymkent somehow.
A strange elevator, with a corona discharge, is making noise, it is not clear why, one was no longer working.
And in the beautiful lobby, looking out the window, you can see the dust on the aluminum profile.
The beer is bad, sour)))
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Артём Буковшин
Level 12 Local Expert
April 18, 2023
An excellent hotel, except for some disadvantages. The closet doors are broken, the shower is oozing out of all the cracks. but all these little things were blocked by the very polite and sincere reception staff, who got into my position and tried to do everything for my comfortable stay.
There was no such thing in any hotel in the world:
- check out at 5 a.m., can I get breakfast in the evening?
- No, we'll give you a lunch box at 5 a.m.
- but I won't have time to have breakfast with them.
- I can't help you. There is no one at the hotel who can give you your included breakfast
The hotel is basically normal, the rooms are in order. But when I decided to have dinner at their restaurant, I ordered chicken and received an uncooked product. Well, it's just completely damp inside! At the same time, everything was prepared for a very long time. The staff clumsily tried to make up for everything with an additional dessert. I refused. At first, the bill did not even remove the payment for the raw dish, and only after an urgent request did they do it. To the attention of management! Dysert doesn't solve all the problems, you don't have to chase Clint with him, maybe he doesn't like sweets at least!
The hotel is rated at 3 stars. The breakfasts are not very good, poor. The rooms are spacious and clean. The bed linen is excellent
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Антон В.
Level 19 Local Expert
November 6, 2022
Great hotel. Breakfasts have become a little impoverished in 3 years, but in general they correspond to their stars, there were no problems. I recommend. Probably the best option in terms of price-quality ratio.
The room is clean, but while taking a shower, somehow water poured through the ceiling outside the shower stall and flooded all things and the phone with water. The hotel staff would have been warned. Also, I am not happy with breakfast; the buffet was not replenished for a long time with scrambled eggs and sausages, which turned out to be not very good quality in my opinion. I can only mention good coffee at the bar and cozy sofas in the lobby.