The staff is attentive, the rooms correspond to the high cost.
Reporting documents without problems and on time. Sound insulation, air conditioning, work desk, Internet all for 5.
The only thing that upset me was that the bathrobes and slippers were clearly for small people.
The room is cozy, everything you need, I really liked the buffet breakfast.
The window glass was not washed in the room, it is impossible to pay for half a day, only a day.
I can't remember if there were disposable slippers - it's important to me.
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Владимир
Level 11 Local Expert
October 24, 2019
A wonderful hotel in the center of Shymkent. The rooms are spacious and comfortable. The breakfast is excellent, for every taste. Kazakh hospitality. I had a very good rest, Rahmet!
Everything is at the highest level!!!! I recommend it!!!
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Anonymous review
July 5, 2019
The hotel itself is clean and cozy, but the deluxe rooms do not pull on a suite in my opinion ... and the restaurant from below is very bad, the name is very dirty, the service is generally negative, drinks were ordered, dirty glasses were brought and at the entrance the staff does not even greet you, the hotel administration comes to you from other cities do not spoil the name of Shymkent with their dirty glasses
I liked the hotel as a whole. There are questions for breakfast. If you go out later, the food is cold, without heating. The assortment is not always replenished.
Everything else is fine, clean and tidy. The room is cleaned every day.
The hotel is very cool 4 stars! The room was decorated, the buffet breakfast is very tasty. There is a water park in the rows where the hotel is free for visitors. Promise not to get old.