Everything seems to be fine, new planes, excellent food, there is alcohol (and the choice is impressive), but ... Post-season flight delays, due to a lack of boards, today on flight KS127 Almaty Tashkent, the Air Astana board was generally replaced with a FlyArystan backup board)) I decided to look at the flightradar statistics of this flight, 5 days in a row delays!
You will not be satisfied with one service, you need to put the schedule in order
One of the best airlines in Asia!
A new fleet of aircraft, a wide route network, excellent service and reasonable prices. The food on board is very tasty.
If possible, we travel only with AirAstana, even with a transfer.
I highly recommend it!
It's a good airport, but not a big one. There are many shops and there is a food court area (not large). Some operators sell SIM cards. There is a hotel nearby, but they offer expensive rooms.
A disgusting airline. We are flying with two children. The Almaty-Shymkent flight was delayed for 7 hours, and instead of 19:35 it will now fly at 2:35. Unless, of course, they reschedule it again. The "hot meal" that we were required to provide turned out to be a cold vegan sandwich, and they didn't even seem to have heard that when a flight was delayed at night for more than 6 hours, they were OBLIGED to provide passengers with a hotel. Apparently, you will have to file a lawsuit in court.
Disgusting. He can't fly without delays. I thought scat was the worst, but it seems there are no normal airlines in Kazakhstan at all. A delay of 4 hours is the norm for everyone.
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Алексей К.
Level 9 Local Expert
October 27, 2022
The largest airport in the city. Modern, comfortable and large. Everything is clear, there are signs in Russian, the staff is polite. I was passing through.