AirAstana
Directions
Bayterek Monument
210 m
9 reviews
January 30
Flight Almaty-Astana KS-995 30.01.2025! They were delayed for more than five hours, the air conditioners were turned off, the flight attendants did not come to the call, when the stewardess came after 20 minutes, when asked why they did not respond to the call, she chewed and smiled and said well, I came and be happy about it! Addressing us like cattle, what kind of staff is this, three suitcases have already been broken for us, the last time, namely 16.01. Flight Astana-Almaty-Bangkok three wheels were broken on a suitcase! Every time your airline flies, you always have to buy new suitcases! When will you stop doing this and take the choice of staff seriously? You will recruit irresponsible people based on the ad, and we, your clients, who bring you money, constantly suffer and suffer material and moral damages!Please take into account and punish such non-responsible employees! I would like to mention only one girl named Venus, who is responsive and attentive!
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February 4
It's a very pleasant airline, with lots of fresh, beautiful planes. I haven't talked much with perosnal, I can't tell you why. But in general, the service, the website, everything is fine.
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1
November 26, 2024
I bought a ticket in the emergency row so that there was NO SEAT in front. On the plane, they were put in a regular row with a seat in front.
I began to get indignant, but they tell me, and you prove that you bought a place in the emergency row where there is no chair in front.
What kind of wildness is this, where is this airline going?!
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