I thank the company aerobelservice and its employee Natalia Gavrilenko, who helped me find tickets and return to my family on vacation in Turkey! During my vacation, I had to return to Minsk because our pet ran away from overexposure. We found him together. It seemed that my vacation had already been completely lost for me, but Natalia responded to help me. And now I'm flying to Turkey again 🇹🇷☺️
Aerobelservice is a monopolist organization for the sale of tickets from Minsk in Turkey, which can be said to dictate its conditions, as a rule they have the cheapest prices, but first of all tickets for tours are sold, and the rest of the tickets are sold on a residual basis 10 days before departure, they are often busy, but they advise and help, in the season the Turkish direction overloaded, accordingly, the person leading this direction is often busy.
It is conveniently located. The staff has a tactful attitude towards the client. There is a possibility of booking on the website, but it is better to go to the office and conduct a dialogue, better options may often turn up. Very high prices at the beginning of the charter season, you can pick up good tickets, for those who book themselves, do not go to the hotel.
In general, the organization has quite a lot of travel destinations
One of the leading travel operators in Belarus. There is almost everything: air tours, a mass part of the rest, exclusive. I usually watch interesting new items at the ABS
I was with my wife in Egypt. I really liked the attitude of Anastasia's tour operator. She told me everything, advised and advised me.She told me about the welcoming side of Michel and Marina.Our expectations, the flight and the summit.Michel met and escorted us to the hotel and did not leave until we were placed in the room.Many thanks to Marina for the guided tour. She showed us everything slowly and told us how we liked it. The organization of a trip to Luxor is also for five. Mina's guide spent the whole tour in role-playing games.It was remembered for a long time. ANYWAY, EVERYTHING IS COOL!!!! thanks everyone. Next year, only AEROBELSERVICE!!!!
We have been working with this agency for 3 years: Portugal, Djerba Island, Alanya. Everything is always very clear, businesslike, with advice, with the selection of good hotels and very reasonable prices. Special thanks to Anastasia Manchak.
We flew to Hurghada through this operator. There were no questions about the meeting and transfer to the hotel.
But then the Michel guide ruined the whole impression of the company. At the meeting, he shouted and indignantly expressed his dissatisfaction with the fact that we were refusing excursions. I repeatedly told him that we were not interested in excursions, but he still said that it was almost necessary, forced me to spend my time and fill out a questionnaire, and when I realized that we were definitely not going anywhere, he did not need the questionnaire.
When we said that we had signed up for a SPA at the hotel, he generally freaked out, began to shout that he had driven 30 km from Hurghada for us, and we were so not grateful, we did not order the SPA from him. In general, it is completely inadequate.
When it was time to leave, he wrote to us that the bus would arrive 4.5 hours before departure, despite the fact that the airport is a 20-minute drive away. When we asked why it was so early, he said he didn't like it - you can order a transfer, which we did.
We flew through Aerobelservice for the first time and it looks like the last time.
Terrible attitude and rudeness! Specialist Anatoly needs to be sent on a free voyage!
I would like to talk to the management about the incident that happened to your super firm!
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Прохорчик Л.
Level 5 Local Expert
April 20, 2024
The services and staff leave much to be desired for such an organization.
Less than a day before the flight to Egypt, we learned that the coronavirus test was positive.
Aerobelservice postponed the tour dates until our recovery without a single penny of additional payment!
We are grateful for a wonderful vacation, professionalism and humanity.
I always send pleasant prices in European terms, for the tours offered, Bulgaria, Greece, the agent's promises always corresponded to reality. We were satisfied.