We stay at the hotel for the second year, when we go on vacation in transit through Astana. In general, it corresponds to its level, for a normal option to spend the night. I wish there were blankets in the room, this summer at the end of August it was cold in the room at night, wrapped up with children in all kinds of towels and sheets, freezing. There is also a wish to make some kind of device for lifting suitcases at the entrance to the hotel. The hotel is quiet and the staff is friendly. If necessary, of course, we will choose again!
Great location. A responsive receptionist. There is boiling water. A big plus is the online airport scoreboard!!!!! It is quite a decent place to wait for a flight.
Of the cons: we got into a very "smelly" sewer room once. There were no more places (so they said), so they endured for half a day (they were exhausted - so there was no way out).
The hotel is convenient for rest during flights. The room is normal, but the lack of a kettle is a big minus, it's strange to walk around the hall with mugs, especially waiting for boiling water🤔 The bedding is not fresh, they are unlikely to have been changed, the towels are stained. But the saddest thing is the boorish reception staff, teach them how to communicate with customers.