We rented vipka 2, with karaoke. 5.10.24. I don't know who is in charge, but she screamed at us so much that they stuck 2-sided tape on the wall. I knew that the wall would stay in place. It turned out that we were right. She screamed that they work until 12, although I clarified that the weekend is until 1. She hurried us all the time, was rude. because of such employees, the rating of the institution is very low! The waiters were poor. The kebab set was a little damp, thanks for not refusing and cooking it. We, the customers, are now spoiled by the customer orientation of the establishments. Therefore, there is something to compare it with!
IF YOU DON'T HAVE ENOUGH STRESS IN YOUR LIFE, THEN ORDER AT THIS PLACE!
On December 7, I booked a VIP booth for 26 people at 5 p.m. When we arrived with the guests, it turned out that the table was set for only 19 people. Although it was initially discussed with two administrators that there would be 19 adults only for whom you need to pay, and you need to cover 26 people, because the rest are children. I also called the day before to clarify this and was assured that everything would be as I said. When the administrator was called, a completely different woman came, i.e. the third administrator. It is even difficult for the administrators to call her, a "habalka grandmother" of 60 years old, who initially spoke in raised tones and did not want to correct the situation, although it was their fault. In addition, they also brought the wrong salads. As a result, we started yelling at her that she was talking so rudely to us and wasn't fixing anything. As a result, she said "now" and left, and did not appear again, did not even apologize. Then another admin guy came in and started doing something.
In addition, when food was brought to us, it was done from the street, i.e. at first it was cold, they were afraid that the children would catch a cold because of this. Another disadvantage is the slippery light tiles on the floor, where it was constantly dirty. I had to constantly clean the floors myself. There was a cold toilet.
The only plus is the pleasant and tactful waiters.
But this is no longer so important when the festive mood was initially spoiled at the very beginning and therefore the whole evening was ruined due to such unprofessionalism on the part of the administrator. Such an administrator would have to be fired.
WE'RE NOT COMING HERE ANYMORE!
I really liked the kitchen, everything was very tasty. The staff are so funny and kind. The girl Shynar, the eldest in the cafe, is generally a smart girl who remotely helped me book and set the table.