Hello. I am very dissatisfied with your product and service. 09/22/2023 I purchased a Forward Ultra battery with a capacity of 65 ah (36 months warranty). In the summer of July 2024, I couldn't start the car in the morning. I phoned and delivered the 13.07 battery to Krivichskaya Street. I left it under warranty, they said they would sort it out and call. I didn't get the call, so I had to go myself. They said that the employee was on vacation, so for
two months there was no one to call. At the same time, they issued a technical act in which they wrote that the deformation of the plates and the electrolyte turned dark as a result of violations of the rules of operation. how's that? in an unattended battery, it could happen after less than 10 months of operation. And they said that this is not a warranty case and they will not replace the product with a new one. Telelephone for communication +375295021591
We sold the battery, the manager recommended
I worked for a little over a year, then closed it.
I took it under warranty, closed two banks, refused a guarantee,
They can refuse for many reasons, of course I cannot prove that I have operated correctly and complied with the terms of the warranty. As it is necessary to collect a lot of expertise and evidence.
But the fact is that I will no longer buy from this seller and I will not advise anyone to contact.
It's stupid to lose customers, I have several cars and trucks. I could buy it regularly. And so goodbye!
I can only note that they offered a replacement battery, for the time of the examination and a loyal employee at the acceptance.
I got exactly the truthful information from the guys and picked up exactly the best option for a high-quality powerful battery for relatively little money.
If the new battery is for them. it won't hurt either for the money or for yourself.