Aksamit
Directions
Grushawka
1.28 km
Karzha
168 m
Features
Credit card payment
Ramp
Frameless furniture
Delivery
Pickup points
Glass furniture
Parking for people with disabilities
Elevator wheelchair accessible
Promotions:discounts, promotions
Payment method:prepayment, cash, payment by card, installment, online, making a loan
Wheelchair accessibility:full access
50 reviews
October 17, 2024
A terrible store and a terrible attitude of employees towards their customers. In early August, we turned to the store located in the Ozertso shopping center, looked for a bed, partially repaid, employee Anastasia promised that there would be a bed in early September, as a result, there was no bed or even messages about what happened. Throughout the entire period, Anastasia never contacted me. As a result, on October 7, the contract expired, and on that day I arrived at the store. Anastasia herself claims that they are not obliged to report, and the manager said that allegedly the car arrived at the warehouse, wait for your bed in the near future. Today, on the 17th, and there is no bed, I called the store and a completely different seller answered there, so she said that the car was on the 7th, but your bed is not there. As a result, the store is just the worst thing I've come across lately. And these employees just didn't give a damn even that my pregnant wife has been sleeping on the floor for these 3 months waiting for this fucking bed. The horror!
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1
October 21, 2024
Everything is fine! Natalia's consultant at the Ozerzo shopping center is incredibly cool. The delivery is fast and unloaded and even brought to the elevator! Thanks for the lovely sofa and the delivery.
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September 26, 2024
I'll give you one star only for the delivery! The only link that coped without problems in the chain from sale to service! The company's service is disgusting! I ordered furniture for the nursery on 08/04/2024.The table came with a chip and 1 of 3 cabinets of a different color! I have been waiting for the replacement of both for almost 2 months! At first I called every week! The service called the deadline on 26.09! As a result, the day before I received an answer of the kind "oh, and we have already forgotten about you"! And no one cares that the money has been spent, they are already using it, but I am not using my closet!!!! They are doing well! If you want to be disappointed in the stores, contact Aksamit!!!
See original · Русский