For Zhanaozeni, this is a completely acceptable hotel: spacious rooms, a fairly cozy atmosphere, air conditioning, hot water, plentiful and hearty set lunches and dinners, affordable prices.
What would you like to improve:
1. Meals at the restaurant. The breakfast is monotonous, the staff does not monitor the replenishment of finished dishes and dishes, the heating of food.
2. Cleanliness in the rooms. Cleaning is carried out in such a way that someone's hair meets in bunches on the mats in the room. There is also hair in the shower.
3. Service. I asked to arrange a desk in the room (by the way, in the suite is the most acceptable option for me), the guys didn't seem to refuse (they nodded their heads that they would do something), but they didn't do anything either.
In the middle of June this year, my family and I were lucky enough to be in the city of Astana for a wedding, stayed for two days at this hotel, and we were pleasantly surprised by the state of affairs in Gotinitsa, we were amazed by the spacious rooms, wide beds and polite friendly staff, everything was clear there
I arrived with my family, checked into hotels, rented a family room , paid, went up to the room an hour later, another person got up at night in a place with a reception desk and began to demand more money so as not to inflame the situation and since I was with the children, I gave them another $ 50.I do not recommend this hotel.