01/22/20 The cashier mistakenly transferred the money to another address. (payment for electrical energy) in the amount of 321gr.42kop. 13.02.20 an application was written for a refund to my card. And on 25.03 I am informed that 61gr was transferred to me. the question is why such an amount? Now I am again offered to come and write a statement (and we have quarantine in the country and there is no way to get there) and wait 45 working days. Is this a service?? I am a pensioner and I have a pension of 2000 rubles. I demand a refund of my money from the cashier's salary. let her wait for the full refund amount.

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