A good store, with courteous staff, they will always pick up the filters that are necessary and consult. There is a discount system for regular customers 🔥
We contacted this company for refilling the column and maintenance of the cleaning system. Water analysis was provided, only 1 indicator was exceeded - iron. The manager very insistently offered to make water softening, although it was not required according to the analysis from the laboratory. As a result, I paid more than 1200 rubles. 2 weeks have passed and the water was still rusty. My hands turn black from washing dishes, black stains on the plumbing. The cleaning system is not working. The girl manager suggested that we start the regeneration ourselves. We do not want to do this, because we do not have the appropriate competence. She offered the installer's departure for 40 rubles, referring to the fact that we may not have salt or the sewer is clogged. I can't understand how it's clogged up if, excuse me, we use the toilet and everything floats away somewhere. Then, during regeneration, I suggested shutting off the water supply, ostensibly to exclude mixing, but excuse me, we have regeneration from 2 to 3 at night, do I need to put a bed in the basement next to the cleaning so that the faucet is turned off every night?! There was an opinion that a person does not understand cleaning issues at all, the filling was not suitable, which is why the water is not cleaned. And no one wants to eliminate it. I do not recommend anyone to contact this company, because people are completely incompetent.
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BAKERY X
Level 12 Local Expert
July 22, 2024
I bought a degreasing system here with the installation. The price is very low in the market. I received absolutely complete advice and instruction on both purchase and installation. I installed the wiring myself. I called the master for filling and launching. Everything is fine, I am very satisfied with both the equipment and the service. The huge advantage of this seller is the presence of a store where everything can be seen and touched.
Sometimes I buy spare parts and accessories necessary for work here. There has never been a time when something was not available. Convenient operation and Parking are nearby)))
Good afternoon. I like. I have been using their services for the fifth year now. Satisfied. And they will consult on the phone, and when servicing the system they will bring what they ordered from them. After installing the purification system, the water analysis returned to normal
The company's employees installed a degreasing station in the mother's house, serviced it, promptly answered questions, and sold consumables. No complaints...
The word "expert" is clearly superfluous in the company name. The saleswoman.. I can't find another word, apparently I just took off my dirty white coat yesterday, but the expression on my face and intonation - what are you asking, take what they give and go - did not go away.
To buy something from them, you must first study everything yourself, and then come to the darkness of Tarakan, where they are located.
You can deal with them. A good selection of filters, reasonable prices, attentive, competent service, you can get quick and high-quality assistance in technical matters regarding the selection of equipment, water treatment.
I've been asking questions and clarifications about the treatment plant for two weeks (de-ironing). I would have sent it myself a long time ago))) BUT the girl who advised me persevered and advised me competently.
After the order, the master arrived, he explained the principle of operation and my interaction on the operation of the installation in an accessible way. The installation took about 4-5 hours. And today, a week later, I received a re-analysis of the water and am satisfied that my water in the house is cleaner than normal. Although initially the excess of the norm of iron was 20 times. Now it is 2 times lower than normal. I advised all the neighbors. Whatever you think this is a fake comment, find me in the insta @belis.vi
I bought 4 filters, although I made a mistake with the configuration of one, they were changed. Thanks to the entire workforce!
Good luck and prosperity to all.
The range is huge, I advise you.
I needed a glass for the filter, as mine was worn out, cracked and began to leak at the bottom. I came with a glass and asked: "That's the kind you need.". The girl looked at it, said that yes, of course, it is not available now, but we can order, wrote down the name, took the phone, said: "we will call you back as soon as she arrives." As a result, no one called me back. I call and ask - it turns out the glass has arrived. I come - the wrong glass.
I came with a specific request, showed what I needed, ordered, waited a week.
Why say that you can order something if you bring the wrong thing. If there is no such glass as I need, say no, and I will go on looking.
Bottom line: It seems such simple things, but what kind of service can we talk about if even such simple things have problems. Buyers, be careful, you risk wasting your time.
The office is pure scammers!
They sell outright counterfeit goods, they do not give any checks, they do not leave marks in the warranty book. And when the filter fails during the warranty period, when contacting them, they shrug their shoulders: "How do you prove that you bought it from us?!"
And the director of the office Dmitry Klintsevich is a boor, which ones should be searched for.
As a result, the money was never returned, neither a new filter nor repair of a faulty one was received.
Conclusion: an entry in the book of comments and suggestions, and don't set FOOT here anymore!
A good store, a large assortment of water filtration systems and spare parts for them! They work for halva for 2 months, prices are lower than competitors.
A large selection of filters and replaceable geyser cartridges. They track themselves when it is necessary to change the filter by time and call to remind
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Admin
Level 2 Local Expert
May 22, 2020
I purchased a water softening system for the house. There is no service culture, during the shipment the guy did not even check what he was shipping, he carried everything that came to hand. The girl on the phone doesn't understand anything about what she sells and for what. The director of the company is no better. He came to do the setup and does not know how it is done, they did not give a specialist for the setup, because they probably do not exist. Half a year after it became clear that the water was not being cleaned, it turned out that the setup was done incorrectly (the Clack WSEW control unit), i.e. the company sells something that it does not even understand and does not have the appropriate level of specialists. Also, the salt filling was not selected based on the volume of the filter material. I do not recommend contacting you to purchase softening systems.