Large rooms. A good breakfast buffet. Comfortable beds. Wet cleaning every day. The towels are a little washed, but the bed linen is snow-white. There is a mini bar. Our windows faced an ordinary building. The staff responds quickly enough to requests.
In general, I enjoyed my stay at the hotel, although the hotel is located in the area of various hospitals. I would like to have either cable or satellite TV, there is none.
Convenient location in Dare, Dubai district, near the airport and the green line of the metro! Respectful staff, all requests are fulfilled immediately, but not very well with the Russian language! Through a translator on the phone, they cope with Russian-speaking tourists! It is much easier to communicate with English! Buses to and from the beach are free! The breakfasts are great! The air conditioners throughout the hotel work evenly!
The room smells bad, the faucet is hanging on snot, there is no refrigerator. The staff was generally friendly, but knowing that there would be two of us, there was still one towel and one bottle of water in the room.
There is no water in the flush tank. Horror. The staff leaves much to be desired! The receptionist is a liar. He wanted to put me in a fancy room, even though I had a deluxe reservation.
We stayed here. Everything is fine, but the bar is expensive. And there was a girl at the reception who doesn't even know how to call a taxi (there are good ones, too)
From September 16 to 17, 2023, my wife and I stayed in room 310. The room is very small and cramped for 2 people, the bed is not a 2-bedroom, but 2 connected beds, it is not very comfortable to sleep. The bathrooms are combined, there is no bathroom, only a shower room with a curtain, which is located next to the toilet. The bathroom door does not close. The shower drain is clogged. The refrigerator, which is also a mini bar, does not cool down from the word at all. The location of the hotel itself borders on the psycho dispensary, which is why it is very noisy in the morning. The smoking area is not thought out, it is located on a grated fire escape, from above people who smoke can throw ashes at you. One plus is breakfast.
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Zaitov Almat
Level 8 Local Expert
March 20
Good afternoon!
This is not the first time I have stayed at this hotel.
Everything works clean and tidy.
The kitchen is excellent, the staff is polite
Everything is good, clean, the restaurant is normal, not ideal, but you can have a snack, the parking is underground, the location is normal, it's warm, the TV didn't work only. The price is adequate. The staff is normal.
Well, it's not bad inside, in principle. But they do not accept Russian money. Not in any form, only tenge. The refrigerator in the room is paid and no one warns about it. The breakfast buffet in the morning is a gift, but in the evening the receptionist did not warn us and almost left without breakfast. Thanks to the morning shift. They invited us to breakfast. The range of food is quite large.
a very good hotel, I choose it many times. the staff is smiling and considerate. the rooms are clean and pleasant.there are beautiful roses at the entrance, and a children's pool next to it. definitely everyone there!
There is little comfort. Breakfast for three. A VIP hostel, not a hotel. The location is not very good. You won't take a walk in the evening. Not a favorable area.
A very decent hotel, in all aspects of service provision. Without conditionally, this estimate is from the point of view of the cost of arrival. I recommend it to anyone who wants to receive high-quality and inexpensive hotel services
There was no cleanliness.When they settled in, they did not remove much from past guests.The staff does not know Russian, speaks only Kazakh, which was a big problem, and they could not explain anything.There was not enough kettle for our room, although they could offer at least boiled water, which was not done.The mirror in the room was covered with black spots that did not wash off.The food leaves much to be desired.
The watering can didn't work in the shower. There are no scrambled eggs for breakfast and no coffee machine. It's time to change the laminate. When I checked in, I waited a long time for the administrator. The documents are not ready for the morning . The advantages are clean sheets, there is a bathrobe.
The room was cool. Repairs need to be updated, in economy rooms, worse than in hotels below the level... Going into the hall, I thought it would be just as cool in the room, but alas, all the impressions remained in the hall.
For those who need documents, this may require additional time.
Of course, everything is for 3 minutes
-the chairs in the rooms swing in different directions
- the TVs are old, there is no connection via HDMI
- the breakfasts will go well...
- the shower is a separate topic... There is no pressure, the lakes are all clogged
- the kettle is also a pleasure, to turn it off you need to get burned first, he can't do it himself...
We were in front of Nauryz, we paid 35,000 for the night and breakfast. Although on the website the prices for such a room were indicated from 21,000. But it was late and there were no places in hotels for two adults and one child anywhere. It's an old one, I don't know where they got it from. The maids clean before 10:00 at night, which is also strange. Breakfast is meager.
Very nice hotel, the staff is polite and neatly dressed. However, the location next to a noisy street creates discomfort at night due to the noise of passing cars.
The service is average, the rooms are also three-star. We didn't spend much time in the room. But in general, we can say that they need to keep the room clean. There was an unpleasant musty smell in the room
The staff is very polite. The administrator helped solve all the issues. He suggested Turkestan, but we didn't even know.
The only drawback is that the hotel is located in the private sector on the road. There's nowhere to go for a walk. There is no street lighting
The staff at the cafe where breakfast is served is not friendly, if you ask, they look hostile. It was unpleasant. Service 👎 and there are no tea kettles in the rooms.
Good staff. Comfortable for the price and quality of service. I always try to stay with them. In general, I am satisfied
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Anonymous review
March 12, 2021
I recommend the Park Orleu Shymkent Hotel to everyone. Delicious breakfast, the location of the hotel is very convenient, quiet area. From the Arbat 15-20 at least. Nice rooms, as well as very helpful staff. Especially the manager Azamat!
The conditions are not bad, but the audibility of the neighboring rooms is 100%.
The service is terrible. They book from the third time, I can't wait for the documents. I reminded you 5 times, called, wrote.