I really didn't like this place. The woman at the reception is very unpleasant and slightly aggressive. The doctor who treated me was in a hurry all the time and did not check until the end so that the filling would not be felt in my teeth. And also a dentist who is squeamish about saliva — is this normal? Also, their nurse said that I can't spit saliva. Whether everything is fine with this service is up to you. I do not recommend it to anyone for this price.
Our family has been served at the Aladen Clinic for three years. Almost all dental services (treatment, removal, prosthetics) are performed at a very high professional level. It should be noted that each specialist is a professional in his field, very competent and attentive. I want to say thank you to Panchenko Alla Nikolaevna, for always painless and high-quality treatment. I highly recommend the dentist - surgeon Klimenko Vladislav and orthopedic dentist Ryazanov Alexander Alexandrovich, real masters of their profession. Thank you for making our life more smiling and pleasant.
It was not serviced before, an emergency case forced me to apply. As a result, I am not satisfied with the work of dentistry. I won't even talk about the boorish administrator and attempts to hide from taxes by paying in cash. The organization has problems interpreting the images, the equipment barely works. As a person far from medicine, it was obvious to me that I had problems with my tooth, but for a doctor everything is fine and nothing terrible. As a result, I sit on pain relief for two days to go to a normal clinic and on weekends do not go to the city polyclinic where the tooth is guaranteed to be removed ... For those who care at least a little about their comfort and the quality of services provided, I do not advise you to contact those who have been serviced for three years and do not see problems - contact other places, You'll see the difference... The only advantage is the opportunity to make an appointment for the next few days after the call, but the quality of services is not worth it...
There are a lot of positive emotions left from visiting this clinic. I treated my son's teeth, a teenager. I have not met such professional doctors as Ekaterina for a long time. They saved a tooth that they no longer hoped to leave. I received a lot of information about the problems that we may face in the near future if we don't take care of our teeth. I will come to this clinic more than once.
For a long time, the service in this clinic has always been bothered by the request to pay for services only in cash (although there is a terminal) and the absence of a check in this case. But when I had to have my tooth treated twice, I decided not to go there anymore. Materials are clearly saved, the list of services provided, as in other clinics, is not provided. It feels like the price of treatment is being taken out of my head. The boorish administrator and the eternal chatter of the doctor and nurse "about personal things" are just annoying. And yes, I agree with one of the previous reviews: it feels like the director's task is not quality, but quantity, all the time in a hurry, as they cram in as many people as possible. I always had to wait (sometimes for a long time), even if I arrived exactly on time, since, apparently, someone else was taken additionally.
Good evening. I don't understand those people who speak ill of this clinic. I had to deal with various clinics, but I chose only this one. Firstly: value for money, compared to others, really very affordable prices; secondly: the service is beyond praise. It's a very decent place. Immediately at the entrance, a friendly receptionist greets you, always with a smile. He'll tell you everything, he'll tell you. And most importantly, he will always choose the time that you need. The hall, although not large, is very cozy. If you need to wait a few minutes, a TV is at your service so that you don't get bored in silence.
And about treatment, this is a separate topic. I was always afraid to treat my teeth, dentistry was terrifying. And it was only in Aladena that this myth was dispelled for me. My front teeth broke off and I immediately called the clinic without hesitation. It was evening, I explained to the administrator the problem that I can't wait, it's the front teeth. She immediately got into my situation, and, in the evening, she sat with the best doctor. Ekaterina, a master of the highest level. No one knows that the teeth have grown. I did everything in the best possible way quickly and efficiently. The dentist is from God. So if you want to save money, but at the same time get high-quality service and professional help, feel free to contact Aladen, you will not lose.
We went with our daughter for 5 years. The first time was at the dentist. Everything was treated quickly. My daughter liked it, and I'm glad that everything worked out
The administrator is striking - a woman who is constantly chatting on the phone, does not hesitate to discuss family matters with patients, without embarrassing anyone. I wanted to clarify the cost, but I couldn't interrupt her very lively conversation with her friend! BUT the most important point - I appeal to the management, unless of course you yourself are aware!) - is that if you pay in cash, then they do not get a card for you, i.e. "and we did not have you"! And if by bank transfer, then you have to do everything officially. The administrator does not hesitate to clarify whether to get a card for you and declares that the doctor may be left without a salary today if there is a payment by bank card! But the PO is paid on certain days. Is this "black bookkeeping"??? The doctor's attitude towards the patient has also deteriorated. She mumbled something displeased. I didn't come to a state institution, why pour your negativity on me.
I do not recommend this "clinic". Don't get it. Prices seem to be coming up with on the go. There are no supporting documents that you were there at all. The administrator is just a separate story. Management, you will pay attention to the fact that you have a completely non-customer-oriented employee working for you.
The administrator is not a pleasant person, I heard her rude to customers on the phone, I don't even want to call to sign up because you will hear her dissatisfied voice. Fire her and find a normal administrator.
I have been coming to treat the tooth for 4 times already, as a result, everything both hurt and hurts..
The eternal chatter during treatment!
I do not recommend this clinic…
Absolutely not a professional approach!
There are no questions about the quality of treatment, but the administrator is a rather boorish woman. I believe that the first impression is formed starting from communication with the administrator. The waiting room is very small, and there are always a lot of people. The last time we were offered to wait in the vestibule, although we arrived at the reception itself. You always have to wait extra. The administrator, instead of somehow smoothing out these moments, is rude. And in general, her communication resembles communication with a seller in the market. And it also gave the impression that they were recruiting more patients than they needed, just to snatch more money, but they were saving on the situation and conditions of stay. But in the end, this is a paid dentistry, not a budget organization. I want to pay money and get a normal service under normal conditions.
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Виктор Лопатин
Level 10 Local Expert
August 25, 2022
I do not know why people give such low marks, I really liked everything, as did my mother. We will always make teeth here, because the prices do not bite and the quality is excellent.
Thank you so much for the beautiful teeth. You are a doctor who burns with his work and radiates amazing energy! Unfortunately, I will not read the name on the business card (ahaha's medical handwriting).
I signed up for a wisdom tooth extraction . Excellent approach of doctors and painless removal . After the procedure , they called a couple of days later and improved my well-being .
A wonderful clinic. Real professionals in their field are working! It was necessary to clean the channels - everything was done properly and painlessly!
The staff is experienced, attentive, the equipment is modern, I especially liked the prosthetist Alexander, a doctor with golden hands, attentive, responsible
I did dental implants at the clinic. I was afraid, worried, and in vain. I have never seen such high-quality dental work anywhere! The implants are delivered with high quality, they look very beautiful. The procedure was practically painless.
I did a zygomatic dental implantation in this clinic in Minsk. Although, to be honest, I was very afraid of this procedure. I was delighted with the professionalism of the doctors, their approach, and the procedure itself. They are one of the few who do zygomatic implants and they do very well! Thank you so much, you saved my beautiful appearance!