I recently stayed at this hotel and was very satisfied with my stay. The hotel is located in a convenient location, close to the city center, which was an important criterion for me when choosing.
The hotel staff was very friendly and welcoming. I was greeted with a smile and helped with registration. The hotel was always clean and cozy.
The rooms were spacious and comfortable, with comfortable furniture and modern appliances. Each room had free Wi-Fi, which was very convenient for work and socializing with friends and family.
The breakfasts at the hotel were varied and delicious. Dishes for every taste were offered, from traditional to exotic. Breakfast was included in the room rate, which was a nice bonus.
Overall, I was very satisfied with my stay at this hotel. I recommend it to anyone who is looking for a comfortable and cozy place to relax or go on a business trip.
The staff is very helpful, hospitable and friendly. The room is quite clean and tidy. The breakfasts are pretty good. Nearby there are exchangers and a bank for currency exchange.
Of course, the rooms can be washed, the walls are stained, tateshek has to wait a long time and look for in the restaurant and at the reception, I liked the breakfast, but it's too fat for our family, we're on the PP, and so everything is in the room, convenient location in the city
The rooms came across as cubicles for business trips, smoky, stale smell, to put it mildly, "stale." There are two separate beds, and for some reason there is only one chair. She asked me to bring at least some mugs, they said come down yourself, they will give you (this is about herself). I'm going down, there's nothing to do, I'm thirsty. Her Majesty is sitting drinking tea . I didn't like anything at all. We often filmed there with my husband. The hair on the bed is long, she asked to change it.
But sometimes there were good rooms, and the girls were friendly at the reception. But this time it was terrible.
Friends came through, stopped there, everything was fine, they liked it, we went to the room in the morning, everything was clean and tidy, in general, an excellent hotel for its price
It's not good, the laundry is washed in gray. The pillows are laughing. The blanket is small for two. The room is not very clean. No soap, just disposable shampoo. The towel is one big one, too, of an incomprehensible color. The smell of smoking. I can only praise the breakfast. For one day, no more, and then if there are no other options.
The staff is not friendly, the TV in the room does not work, there is no shampoo, soap and a toothbrush with paste in the room. We need to improve the service
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2
Lu Zar
Level 6 Local Expert
November 2, 2023
Very nice, cozy hotel. Responsive and friendly staff.
A terrible hotel in terms of attitude towards future guests, the price was changed half a day before check-in. Although the reservation was 2 months ago. An alleged error in the program.
They feed poorly, sometimes there is no salt in the food, there is no refrigerator, we came to the competition and stopped for a week, food was put on the windowsill from the street side so that it would not be lost, cleaning should be asked so that, although they said that they do cleaning every day, it is not cozy, it is better to remove the KV, where everything is
I am among the wheelchair athletes from Pavlodar, staying at the Alash hotel for the second time. There is a ramp. The room is comfortable, there is a TV and Wi-Fi. There is a dining room on the ground floor.
The hotel is excellent, negative comments are nonsense, they gave me for the room, my wife and child, 9945 tenge (via booking), breakfast is included, parking, people complain for such money, they lived on the 5th floor, the water pressure is very strong, this is about the fact that there is no pressure, the staff is very friendly, I highly recommend PS I rented the cheapest accommodation in Balkhash for 12 thousand tenge, without breakfast, the conditions are exactly two times worse
Apart from the location, there is nothing good:
1. The prices in Booking were specially overestimated in order to "discourage" advertising, the price on the spot was 2-3 thousand tenge cheaper
2. Poor WiFi
3. It is not easy to find a hotel, the I.K. is located off the main road, and the address points to the main avenue.
4. Breakfast is not very good, and every laziness is the same: scrambled eggs, sausages, cucumbers, bread, butter. However, the products are fresh.
5. Plus - free water at the dispensary in the lobby.
6. The service is very unobtrusive: there was no feeling of caring for the guests.
Everything is fine, clean and tidy, but there was a problem, apparently due to the fact that many hotel guests decided to take a shower at the same time in the morning, not everyone had enough water, but everything is fine