We wanted to leave a complaint to the Alatau laboratory at Sauran 5 B. My sister needed to be tested for hip surgery, the operation was scheduled, they came and tested, they said it would be ready in five days, well we waited these days, but for some reason our blood did not reach hepatitis C, I do not know for what reason, we went to sort it out , it turned out to be their negligence. Because of this, the operation was canceled, and the sister can't walk at all. We applied to this laboratory for the first time and were very disappointed.
The girls at the reception turned out to be very polite and knowledgeable about their work. She applied for blood donation on 06/03/2024. I would like to wish you good health, happiness and kindness.
Shocked by this laboratory, they passed a nasopharyngeal culture and the laboratory did not bother to do a culture for antibiotic sensitivity! a week of waiting and the sick child was left without treatment! the attending physician is also shocked! they were sent by the OSMS. apparently, in this case, you don't need to do your job normally!