We had a family vacation at the hotel during the New Year holidays, in general everything went fine. It's clean, the staff is friendly, the cuisine is varied. Even during the power outage in the city, the light was on in the hotel, as the autonomous electric generator is working. Special thanks to the employee of the travel agency Amra 96, who works at the hotel, thank you for a comfortable acquaintance with Abkhazia. Among the disadvantages are the renovation of the saltwater pool, the drainage of sewage sewage near the hotel directly onto the beach and, accordingly, into the sea, and the imposed New Year's banquet, which we initially did not plan to attend.

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Ольга Хасаншина

Level 6 Local Expert

The hotel itself is decent. The staff is polite and helpful. Good location. The room was a 2-room suite with a view of the sea and the local Eiffel Tower. The room is large with a gorgeous view. There are two buildings with two pools on the territory (one with fresh water and the other with sea water). The third building opens in June next year. A huge disadvantage of the dining room. In general, this is a restaurant, but, unfortunately, the language will not turn to call it that. The food is monotonous, despite the fact that there are vegetables, meat, fish, side dishes, soups and porridges. Very few fruits. We thought we'd come, at least have a little fun. The food is cold. There is a microwave in the hall, but what queues there will be for it ... the dishes are not washed, there are not enough cups. Two or three days just flew out of vacation because of the rotovirus. And everyone who comes gets sick. The dining room, upon request, gives out crackers if necessary. There is also a rice broth on the "Swedish" line. Obviously, something needs to be done with the dining room. In addition, clean plates are displayed at the foot level of vacationers in niches. This is a separate song... ( The restaurant in the 1st building hotel is excellent, but this is for an additional fee. But it's very tasty. Thanks to the girls. I liked the buildings of the hotel and the service themselves. The sea is clear. They left a lot of money, but nutrition has now given rise to a phobia...

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Татьяна Гладчук

Level 15 Local Expert

We had a rest from 2.03 to 8.03.2025. The hotel is beautiful, there is a Spa and various programs. But the saltwater pool does not work. And they don't warn you about this before arrival. This is a big disadvantage. The pool in the sauna area is icy, we couldn't go swimming. Outside, the water is more or less warmer, but there is no declared 26 degrees. The breakfast is normal and satisfying. Room cleaning and change of towels every day or on request. It's a bit boring in the evenings. It turns out that there was karaoke in the evening, but they didn't warn about it. We saw it by chance when we went downstairs. They told the administrator about it, but he nodded somewhere at the wall - they say there is information there. The sea is within walking distance, but there is no smell of the sea, but there is a smell of sewage that merges into the sea. Swimming in the sea is dangerous, I think. It is better to find another place, for example, Pitsunda, where the clearest sea is. We were there in Irene in 2013.

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