A very beautiful, cozy, clean hotel with good rooms and polite, helpful staff. There are large, very comfortable rooms, the price is a bit expensive.There is always water in the room, cleaning is always early. The breakfasts are good, but sometimes a little cold. There are problems with sewerage in bathrooms, but they try to fix it quickly. There are grocery stores and the Samarkand restaurant nearby. The location is good. You can order coffee in the room!
I didn't stop myself, but the familiar guests praised me very much. I especially liked it in the summer, as there is a huge swimming pool nearby. In the city center, convenient, clean, courteous staff
The hotel is great. Even more than that. I often go on business trips to the regions, stay in various hotels. And I can say with confidence that the Alexander Hotel has surpassed all hotels combined. The rooms, interior, cleanliness and indoor temperature, breakfast, service are all just super. 👍👍👍
By the way, the price is very attractive 👍👍👍
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krusher16
Level 6 Local Expert
November 23, 2024
The location is fine. The rooms are large, the mattress, the bed, the cleaning are all on the level. The breakfast is not continental, but there is plenty to choose from (the usual plus the local dishes). The spa is outsourced and it's a mess. The restaurant was under renovation, but recommended the Samarkand restaurant next to the hotel. Everything is fine. There was a small repair under the windows, but not much noise. There is an adequate staff at the reception, check in! We have extended our stay until 16-00, as a gift!
A great hotel, the buffet is gorgeous. Room service is beyond words. The only drawback is that it's time to change the plumbing, the faucets are already old.
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Gayratbek Soliyev
Level 8 Local Expert
September 9, 2024
A nice hotel with a convenient location. Restaurants, shops, etc. are located nearby. The rooms are clean, spacious, and the breakfast is fantastic! The price corresponds to the quality. There is a parking lot and a charging station for electric vehicles.
The room is poorly cleaned, the hair on the floor,the bathrobes are lies, the bed linen is washed, but something apparently did not wash off when it was,the bathroom door was not locked,the territory is beautiful,the fountains did not work, the water is dirty
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николай ч
Level 4 Local Expert
May 8, 2024
A great modern hotel. The staff is customer-oriented and has a good location in the city center.within walking distance to the city park,Alisher Navoi Street, Student Boulevard, indoor market, etc.Gur-Emir is 10 minutes away.Registan is 25 minutes away
We are absolutely dissatisfied with the room and the hotel. We booked a Deluxe Double, the price was more than $ 100 per night, and the room turned out to be terribly dirty - all the carpet was in the trash - seeds, lumps of hair, something like leftovers, etc. There is also hair on the bathrobe. Look at the horror photo… And even inside the dental kit there was a comb…
Modern hotel, original style, polite and customer-oriented staff. An excellent restaurant on the territory of the hotel with the possibility of landing in the courtyard. Very clean.
Lived from 11 to 17 September 22. Numbers 710, 711
I didn't like it:
1) The room is huge in area and ceiling height, sparsely furnished. There is no refrigerator, desk, safe, iron
2) cleaning is not every day
3) faulty air conditioning, clogged shower heads and a terrible smell in the bathroom. I had to move into the next room
4) breakfast is meager, the vats for food are sometimes empty. They are in no hurry to fill them. The breakfast tables are dirty.
5) ATM at the reception does not accept the WORLD
6) there is not enough lighting in the room
7) dusty windows and curtains
8) we lived together, but we were given 1 mechanical key
9) there were power, water and internet outages during the stay
From the good: conveniently located, friendly staff, near the water park...
I am writing in detail for the owners. The hotel has 5 stars painted on it!!!! Get better!
a good hotel, cozy bright rooms, beautiful territory, breakfast is normal, I don't want to call it good, because during the week of stay it did not change and, despite the work schedule from 7 a.m., it never happened to sit down and have breakfast at 7: at this time they are just starting to cook it. The staff is polite and helpful, although there were problems with the fact that the room was forgotten to be cleaned - we had to solve it through the reception. Good Wi-fi, Russian-language channels are set up on the TV. Every day they put a bottle of water (0.5). The poor sound insulation of the rooms raises questions - it seemed that the neighbor was snoring directly under my bed!))) And such a moment: there is a water park in front of the hotel, in winter, of course, it did not work, and in summer it can be noisy...
Customer relations are just terrible. I really want to write a good review, but unfortunately the attitude of visitors is disgusting. 09.05.2024 I was there
It looks like a pretentious hotel with majestic sculptures, cheap furniture with terrible mattresses inside the rooms. The bathroom is generally a horror, terrible plumbing, a toilet that you can't sit on, a sink that fills up instantly and dirty towels with stains.
The walls between the rooms are thin, there is no climate control, the staff is rude. The plumbing is old. For this money, you can stay in a better hotel. The room is small. I do not recommend it
A good hotel, meets its parameters, the room is clean, well maintained! A slow-moving restaurant, it's difficult to calculate, they don't take cards, only cash!
The hotel is not bad, everything is relatively new.
The truth of Wi-Fi leaves much to be desired.
The location is almost in the center.
Who goes there, stock up on mobile Internet.
A large hotel in the center of Samarkand. The rooms are large. Breakfast in the morning is very mediocre. The staff is not very responsive. The rooms are clean and comfortable.