I bought an air conditioner in Alexandmit and was delighted. They did the installation themselves. The air conditioner is of high quality, it warmed us in winter. We picked up exactly what we needed! And the prices are the best in the city! I've been choosing for a long time)) The installation was done professionally and promptly. I recommend it to anyone who needs professional installation and high-quality air conditioning. Everything is at the highest level. My husband and I were 100% satisfied with everything! We ordered more from you for the parents for the summer!
We contacted this company in March through Instagram and, stupidly, we were lured by advertising, decided to purchase two at once and quickly stop by our apartment where repairs were planned after installation.
And to this day, we are trying to ensure that the company fulfills its obligations under the contract and fills out at least warranty cards and other agreements. The price for the installation has changed several times , and we achieved the installation only in the month of May. After installation , they did not give a single document to sign , so that we could be sure that we would have a guarantee . After numerous requests and correspondence with the manager (the manager began to threaten that they had an expensive lawyer and we would also pay the costs in the event of a trial)))) and for confidence blocked arguing that they had already spent a lot of time on us. They demanded to pay for the installation of air conditioners urgently. Without any documents for equipment and installation.
And as the cherry on the cake, a certain person arrived who is engaged in installation in our city and cooperates with this company and they have some kind of agreement and set his price for installation naturally in a big way and popularly explained that we were deceived to put it mildly
We had no choice but to contact the lawyers and make a claim.
At the moment, we have equipment at home without any warranty and other documents. In case of a breakdown, you can remove it and throw it away.
Unfortunately, it was only later after checking that they found out that the company had been registered since 08.21
Be careful when choosing, not like us
The most terrible organization I've ever had to work with.
So, I'll start my story.
This organization came across on the Internet. In terms of offering an assortment and receiving installments for an air conditioner, everything was done promptly.They really like to receive money, but they do NOT fulfill their obligations! The agreement was concluded on March 21, the contract was signed, today is May 23 and we are being fed breakfast, sent to installers who are busy and will be released the devil knows when.that is, they don't even have information about their contractors, or they just send us away, sorry, fuck it. Then they came up with the idea that someone from the family had died at the installer and he would definitely install it at the beginning of the week.but now it's been another 2 weeks with no information. People, if you are reading this comment, do not contact them, your nerves will be safer and your money too.
The most terrible office.the contract was drawn up in May, and every week we were fed breakfast. As a result, on June 30, I came to terminate the contract and wrote for a refund. They had to return the money within 7 days, but of course they didn't. I came back to the office and wrote a receipt that they would refund the money in parts by July 14, but they did not return it.They just sent a message that the company is in liquidation. People who can't get their money back, write a statement to the police.if a lot of people gather, he faces time
Actually, good service with pleasant prices, and within the framework of Grodno and the district, the guys are out of competition.
In our case, they helped, although we are not even from Grodno, but Minsk
I applied to this company in March 2023, signed a contract, and paid the money. So far, the equipment has not been received and I cannot get a refund. It's *** , they keep working and deceiving people. I have already filed an appeal to the court, as well as the tax authorities. People, all other reviews are written by the employees of the company themselves, and they delete the real reviews
I made an installment plan for an air conditioner on 03/9/2023. The air conditioner was delivered on time. But the installation work for its installation on 08/03/2023 has not yet been carried out. And I sent the claim, there was no reaction.
It's just too much. When it was installed, I decided to check and turn on the minimum temperature, it dropped to a minimum. He works so quietly and imperceptibly that I forgot about the air conditioner and spent a week sinning on the doors and drafts, housing and communal services turned out to be the last people for me. I didn't remember that I had this great thing and returned everything to a comfortable temperature.
Having chosen this company to install an air conditioner, we were very sorry. I have been waiting for the installation for 2 months. They lie and don't answer the phone. I do not advise you to contact them.