The branch is located next to the exit from the subway, the flow of people is large, there is not enough staff for such a flow, so there is always a queue, people are like herrings in a barrel. We didn't organize the work properly. Dislike.

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Мария Самарева

Level 4 Local Expert

Good evening. A situation has occurred that has left a residue about the service and the work of your bank. The situation happened as follows: I lost an item in your bank branch when I asked : if anyone found it, one of the employees wanted to help and looked at the places of forgotten things. Everything would be fine, but when he asked a colleague a question:"do you have it?", Then the girl with a very interesting intonation said "no" and began to whisper, looking at me. So actually what is the claim: please explain to the staff that it is not worth whispering about the client looking at him and if you know where or who has the forgotten thing, then do not hide it. Thank you.

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ольга о.

Level 2 Local Expert

Everything is terribly slow, no matter how I go in, there is always one cash register and frenzied queues. It's a complete trash, you wait 40 minutes in line to change the currency.

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