A good bank, always advises quickly and intelligibly, I rarely meet a queue for consultants.
A very convenient system for obtaining an extract, I received it in five minutes.
We also helped and advised on the solution packages.
The only negative is the cash register. Even on a weekday afternoon, I run into queues. But I never expected more than 30 minutes.
The interior is pleasant, there is a zone for children, sofas for waiting and seats opposite the consultants are comfortable, you sit with your back to people, therefore you do not feel any pressure from other clients, since you do not see them.
There was a great bank with an excellent branch, but at the moment it has caught up with the collective farm market. The queues hardly move, one cash register is constantly open (it's not even about holidays or weekends), dollars are accepted exclusively by new ones, but they give out something similar to a herring tag, the ATM is left alone and does not accept bills to top up the card, employees behave as if they came home without invitations and I don't know what I'm asking for. A confident course to the village.
If you want to know humility, tame the spirit, and cultivate patience, come to this wonderful place! At any time of the day, for any question - a queue of 40 minutes is waiting for you!
The staff is polite and smiling.
There is absolutely no cash in the ATM.
The whole queue is sitting, there is a currency exchange, and one cash register is working, although there are two of them here.It seems that there is only one person working in the bank.
Not a bank, but a nightmare. In order to change the currency, you need to stand in line for it is not clear how long. One of the two cash registers is constantly working. They are redirected without a queue from loan workers to the cashier, where then the operations last for a long time. And most of the customers have to wait for hours. In short, if you need to change money, look for another bank.
I really liked this bank!!!!we were served very quickly and efficiently!Everything was clearly and clearly explained, very friendly staff, the staff should be given a bonus for good work!!!)
Excellent bank, everything is fast and clear! The bank's employees are working perfectly. It's a great course. Pleasant and friendly atmosphere) Special thanks to Anna for the good work)
A cozy room and a waiting area. There are not much high-quality information kiosks in the sensor plane, but it's everywhere and there's nothing you can do about it. He throws money into the account and that's fine) There are almost no questions about the staff. Almost. It depends on which one you get to. Many of them realize that people can do some bank-related transactions for the first time. Therefore, they will tell you and show you how to do everything on your own. But, unfortunately, not everyone is like that. As it is, I have no complaints about this branch or the bank in general. Everything is high-quality and cool. 12 lease payments out of 10.
I really didn't like the work of the staff. They are constantly distracted by solving other issues, but not by the residents. He came in and seemed to point me to the exit with a look of "I haven't had enough of you yet"
In general, it's not bad when an artificial queue is not created by the staff themselves. It is unclear the requirement for the presence of a mask to visitors from operators who are behind solid glass. I do not feel respect and demand for myself as a client. I reciprocate.
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Show business's response
Шерстобитов Дмитрий Андреевич
Level 5 Local Expert
December 29, 2023
There is an ATM in the lobby of the bank that changes the currency, you do not need to stand in line😆