Why is it not indicated anywhere that the department is only for legal entities? And is it really so difficult to add a couple of cash registers for individuals? Faces, in such a busy place?
Very long service, one ticket office is open at lunchtime and in order to get into it, you need to skip the entire queue that comes from specialists. Accordingly, you will get to the cashier in your turn in the best case in an hour. When asked why it is impossible to alternate clients, the staff responded negatively and did not solve the issue