Why is it not indicated anywhere that the department is only for legal entities? And is it really so difficult to add a couple of cash registers for individuals? Faces, in such a busy place?
Very long service, one ticket office is open at lunchtime and in order to get into it, you need to skip the entire queue that comes from specialists. Accordingly, you will get to the cashier in your turn in the best case in an hour. When asked why it is impossible to alternate clients, the staff responded negatively and did not solve the issue
For people, write and indicate that there is a branch only for legal entities!!! I've already stopped by 2 branches and they don't serve individuals... it's easier for me to spit on this Alfabank and go to the next one, get the same service there
When the bank suddenly does not pass the cards for payment, the application does not work; when you cannot withdraw money from the account, that's it: - you need to run from the bank!
The Alfa Bank branch is very sincere. I am happy to be served in it. Always friendly staff. If you have to wait, coffee or tea is offered. The bank itself is very progressive.